Centre Security Officer - Customer-Focused Safety Pro

Advent Security; Dubbo; On-site; AUD 52,000 - 66,000; Full time

Job summary

Advent Security is seeking reliable Security Officers to join our team at a busy shopping centre in Dubbo. You will provide a visible security presence, assist customers and tenants, respond to incidents and help maintain a safe and welcoming environment.

Key duties include patrols, alarm response, incident reporting and de-escalation of conflicts. You will liaise with police and emergency services when required and work a rotating roster, including weekends and public holidays.

Qualifications

• Current NSW Security Licence is mandatory.
• First Aid certification is mandatory.
• Excellent written and spoken English.
• Able to work a rotating roster including weekends and public holidays.
• Australian working rights required.

Responsibilities

• Conduct regular foot patrols of the centre and surrounding areas.
• Respond to alarms and incidents in a timely manner.
• Assist customers, tenants and centre management as required.
• De-escalate conflict and manage antisocial behaviour professionally.
• Respond to emergencies and liaise with police and emergency services.
• Complete incident reports and daily activity logs accurately.
• Monitor deliveries, access to restricted areas and contractors.
• Maintain a professional, approachable security presence.

Skills

Communication skills

Customer service

Conflict resolution

Written English

Teamwork

Roster flexibility

Independence

Education

Current NSW Security Licence

Current First Aid

Job description

Advent Security is seeking reliable Security Officers to join our team at a busy shopping centre in Dubbo. You will provide a visible security presence, assist customers and tenants, respond to incidents and help maintain a safe and welcoming environment.

Key duties include patrols, alarm response, incident reporting and de-escalation of conflicts. You will liaise with police and emergency services when required and work a rotating roster, including weekends and public holidays.