Casual Wellbeing Worker

Wellways Australia Limited; Bairnsdale; On-site; AUD 51,000 - 55,000; Full time

Benefits offered by this job

Salary packaging up to $15,899

Meal and Entertainment allowance

Leave loading 17.5%

Paid parental leave

Employee Assistance Program

Job summary

Wellways Australia Limited is inviting applications for a Wellbeing Worker in Gippsland. The role focuses on intake, assessment and one-to-one psychosocial supports, working within a stepped-care model to support mental health recovery.

You’ll develop care plans with participants and carers, and coordinate with NDIS and community services. The program runs weekdays with flexible arrangements; travel and liaising with stakeholders are expected.

Qualifications

• Minimum Diploma and/or relevant experience in Mental Health or other related discipline.

Responsibilities

• Provide day-to-day intake and assessment services for Gippsland Region.
• Screen for eligibility for NDIS programs and assess client needs.
• Coordinate referrals and supports for eligible clients and manage wait lists.

Education

Diploma or relevant experience in Mental Health

Job description

Opportunity to join a leading provider of disability and mental health services Utilise your passion to engage, support and encourage development in the lives of participants $37.35 to $40.05 phr (SCHADS Level 3B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About the program

Our Psychosocial Support Services has intentionally been developed with participants, carers and referrers to ensure timely, needs-based capacity building services which not only support mental health recovery and exit from services, but the assessment and successful navigation through to NDIS and support for individuals who are not eligible for NDIS. Funded by Gippsland Primary Health Network, our PSS program will deliver psychosocial services through the established mental health stepped-care model. The service will operate Monday to Friday, 9am-5.06pm with flexibility as required. Wellways’ PSS includes integration of intake and assessment which include the identification of participants’ physical and mental health needs. With one-to-one psychosocial supports and a tailored integrated care-plan jointly developed with participants/case managers/family/carers.

• Integration of intake and assessment which include the identification of participants’ physical and mental health needs
• One-to-one psychosocial supports
• Tailored integrated care-plan jointly developed with participants/case managers/family/carers
• Individual peer support through peer-workers and wellbeing workers
• Peer-developed and evidence-based group education and support programs (e.g. Healthy Eating and Nutrition) delivered by trained facilitators
• Care-plan progress review at program mid-point or three months; re-assessments completed to compare with initial measures

Role responsibilities

Under the general direction of the Senior Wellbeing Worker, this role will be responsible for providing the day to day intake and assessment service functions for Gippsland Region of Wellways. The Wellbeing Worker will be responsible for the following key areas:

• Supporting referrals to services for those identified as 'hard to reach'
• Screening for eligibility for NDIS programs
• Undertaking an initial needs assessment for people eligible for a community mental health service
• Ensuring a catchment wide response to demand management and prioritisation for allocation for eligible clients
• Facilitating referrals and supports for people not eligible for a community mental health service
• Facilitating better coordination of entry into clinical and community based mental health services
• Strengthening partnerships and building better links between various clinical and community support organisations responsible for delivering mental health services
• Facilitating group activities around capacity building
• Improving referral pathways that facilitate access to the range of services and supports available to eligible clients
• Improving housing stability
• Managing clients on a wait list.
• Promoting a community-based recovery model to underpin all clinical and community support services delivered to people experiencing severe and persistent mental illness with complex needs
• In addition, the Wellbeing Worker will be the first point of call for those on a wait list and provide active wait-list management strategies.
• This role will also be responsible for ensuring all relevant client details and data are collected and recorded.
• Wellbeing Workers will develop and maintain positive relationships with key stakeholders (NDIS and GPHN) and others to ensure the service model and objectives are embedded into the service system, actively promoting the service to key stakeholders.

Key requirements

• Minimum Diploma and/or relevant experience in Mental Health or other related discipline
• Current valid Driver’s License and the ability to undertake travel for the role
• Current Working with Children Check and NDIS Worker's Screening Check
• Right to Work within Australia
• NDIS Module Satisfactory National Police Records Check

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year! Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment
• Access for you and your family to our Employee Assistance Program

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

Applications Close 27/09/2026

Wellways is a leading not-for-profit mental health and disability support organisation operating in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care and reach more than 7000 people each year. Our 2000 staff work to create an inclusive community where everyone can imagine and achieve their hopes and potential. We connect people, strengthen families and transform communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. Our Practice Principles guide how we work and interact with participants and partners, with our colleagues and within our communities. To see our Practice Principles poster visit https://media.wellways.org/inline-files/ww383_Practice_Principles.pdf Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment