Casual Service Delivery Officer — Flexible, Customer-Focused

Australian Taxation Office; Australia; On-site; AUD 59,000 - 69,000; Part time

Benefits offered by this job

Flexible work arrangements

Experience in APS

Job summary

Australian Taxation Office is hiring casual Service Delivery Officers (APS 2) across Australia. The role focuses on helping Australians access government services, delivering strong customer service in a collaborative team, and developing digital problem-solving skills using modern systems.

These casual positions offer flexibility to balance study, family commitments, sport or other activities, with opportunities to gain experience in one of Australia's largest government agencies.

Qualifications

• Casual APS 2 role seeking candidates with strong customer service skills.
• Ability to communicate clearly and work in a team.
• Willingness to learn and adapt to government service systems.

Responsibilities

• Help Australians access government services and assist with information requests.
• Build practical customer service and communication skills in a supportive team.
• Develop digital and problem-solving capabilities using modern government systems.

Skills

Customer service oriented

Communication skills

Teamwork

Job description

Australian Taxation Office is hiring casual Service Delivery Officers (APS 2) across Australia. The role focuses on helping Australians access government services, delivering strong customer service in a collaborative team, and developing digital problem-solving skills using modern systems.

These casual positions offer flexibility to balance study, family commitments, sport or other activities, with opportunities to gain experience in one of Australia's largest government agencies.