Casual Sales Position

Duff Group; Ballarat; On-site; AUD 30,000 - 39,000; Full time

Job summary

Duffs Jewellers in Ballarat is seeking a friendly, customer-focused casual retail team member to join our local team. You will greet customers, help them find the perfect piece for life's moments, and maintain our warm service.

Typical duties include assisting with sales, handling transactions, learning about jewellery and watches, and supporting the team with general retail tasks. Weekend availability is preferred in this fast-paced environment.

Qualifications

• Experience in retail is preferred; jewellery experience is a bonus but not required, training will be provided.
• Strong communication and a friendly, customer-focused approach.
• Reliable and flexible with weekend or holiday shifts.

Responsibilities

• Greeting customers and offering personalised service.
• Assisting with sales and product enquiries.
• Handling transactions accurately.
• Learning about jewellery, watches and gift products.
• Supporting the team with general retail duties.

Skills

Customer service

Communication

Retail sales

Weekend shifts

Job description

We're Hiring – Casual Retail Team Member (Ballarat)

Duffs Jewellers is a family-owned business with over 100 years of history, and we're looking for a friendly, customer-focused team member to join our Ballarat team on a casual basis.

About the Role

As a casual retail staff member, you'll be the face of Duffs Jewellers, welcoming customers, helping them find the perfect piece for life's special moments, and maintaining the warm, approachable service we're known for.

Your typical tasks will include:

• Greeting customers and offering personalised service
• Assisting with sales and product enquiries
• Handling transactions accurately
• Learning about jewellery, watches, and gift products
• Supporting the team with general retail duties

About You

We're looking for someone who:

• Loves helping people and making their shopping experience memorable
• Has strong communication skills and a positive attitude
• Enjoys working in a fast-paced retail environment
• Is reliable, flexible, and available for weekend or holiday shifts
• Has previous retail experience (jewellery experience is a bonus, but not required, we'll train you!)

Why Join Duffs Jewellers?

• Be part of a supportive, close-knit team
• Learn and grow in the jewellery industry
• Work for a long-standing local business with strong values
• Enjoy an environment where your contribution genuinely matters

Please do not call our stores for this advertisement.