CASUAL SALES ASSISTANT | ERINA FAIR

Shaver Shop; Gosford; On-site; AUD 45,000 - 55,000; Full time

Job summary

Shaver Shop in Erina Fair, NSW, is seeking a Brand Ambassador/Retail Sales Assistant to engage customers, demonstrate grooming products and provide confident, informed advice.

You’ll build specialist knowledge across grooming and personal care, join a recognised Australian retail brand, and help create a welcoming shopping experience with energetic, proactive service.

Qualifications

• Genuine customer focus and ability to understand what each customer needs.
• Confident communication; warm, approachable; comfortable explaining/demonstrating products.
• Pride in representing a recognized retail brand with high presentation standards.
• Energetic and proactive team player with a positive attitude.
• Experience in haircare, cosmetics, premium hospitality or retail is highly regarded.

Responsibilities

• Build strong customer relationships and provide informed product advice.
• Conduct demonstrations across grooming, hair removal and personal care ranges.
• Develop and maintain product knowledge through training platform.
• Stay informed about new products, promotions and upcoming events.
• Maintain high standards across stock, displays and demonstration models.
• Contribute to store performance and deliver a high standard of customer service.

Skills

Customer focus

Communication

Professionalism

Energy & initiative

Retail experience

Job description

Help customers look and feel their best with the right grooming solutions.

At Shaver Shop, we’re more than Australia’s leading destination for personal grooming and hair removal. We offer an extensive range of innovative products and help customers find the right solution for their individual needs.

We’re looking for energetic, professional and customer-focused Retail Sales Assistants to join our Erina Fair store.

The Opportunity

As a Shaver Shop Brand Ambassador, you’ll create genuine connections with customers, deliver engaging product demonstrations and provide confident, informed advice.

Whether you already have experience in premium retail, cosmetics, barbering, haircare or hospitality—or simply have a passion for grooming and customer service—you’ll receive training to build strong specialist product knowledge and become a trusted advisor to our customers.

Please indicate your preferred store or area when submitting your application. Interviews will be conveniently held in Surfers Paradise, close to public transport.

What You’ll Bring

A genuine customer focus: You enjoy listening, asking the right questions and understanding what each customer needs.

Confident communication: You are warm, approachable and comfortable explaining and demonstrating products.

Professionalism: You take pride in representing a recognised retail brand and maintaining high standards of presentation and conduct.

Energy and initiative: You bring enthusiasm to the store and actively contribute to a positive, high-performing team.

Relevant experience: Experience in haircare, barbering, cosmetics, premium hospitality or retail will be highly regarded.

What You’ll Be Doing

Building strong customer relationships and providing informed product advice.

Conducting demonstrations across our grooming, hair removal and personal care ranges.

Developing and maintaining strong product knowledge through our training platform.

Staying informed about new products, promotions and upcoming events.

Maintaining high standards across stock, displays and demonstration models.

Contributing to store performance and delivering a consistently high standard of customer service.

Employment may be subject to relevant pre-employment checks, including a criminal history check where appropriate to the role.

Ready to Join Us?

If you’re passionate about grooming and personal care, enjoy helping customers and want to represent a recognised Australian retail brand, we’d love to hear from you.