Casual Retail Sales Assistant | Toorak

Petstock Group; Sydney; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

Friendly team

Training and development

Event and celebrations

Job summary

Sheet Society Bondi is seeking a Seasonal Casual Retail Assistant to join our new Bondi store during the peak trading period from October to January. You will help deliver a memorable customer experience and support a high‑performing team.

The role requires a positive, customer‑focused attitude, the ability to engage with shoppers, and flexibility to work extended hours, weekends and public holidays. You’ll be part of a close‑knit team shaping store culture and bringing the Sheet Society

Qualifications

• Minimum 1 year experience in retail, hospitality or related service industry.
• Strong customer service focus and ability to build relationships.

Responsibilities

• Sell Sheet Society products through engaging customer interactions.
• Educate customers about brand features and benefits.
• Provide in-store service across brands and products.
• Help achieve sales and KPI targets.
• Assist in visual merchandising and stock replenishment.
• Ensure inventory procedures are followed for accuracy.
• Maintain store standards and daily presentation.

Skills

Retail experience

Customer service

Sales targets

Team player

Job description

Seasonal Casual Retail Assistant - Bondi

We spend a third of our lives sleeping, so we thought we’d make it memorable. Sheet Society was dreamed up by Hayley and Andy Worley in 2017 after they thought the industry had hit snooze. Then once their kids arrived, they had a new understanding of what makes for a great night’s sleep.

This is a unique opportunity to be part of an exciting new store launch and help build something from the ground up. From creating an exceptional customer experience to shaping store culture and supporting a high‑performing team, you’ll play a key role in bringing the Sheet Society experience to life from day one.

We’re currently accepting applications for a team of experienced Seasonal Casual Retail Sales Assistants to join our Bondi retail team from mid‑October. These roles are a fixed‑term contract to support our peak trading period from October to January. The hours are varied , however availability for extended trading hours, weekends and public holidays is essential.

About You:

We’re looking for retail team members who are positive, passionate and know how to deliver a world class experience. You’re a team player who has the ability to engage and connect with those around you to achieve our collective goals. You’re accountable, driven and the ultimate support crew to those around you.

About the Role:

These aren’t typical retail roles, but instead an opportunity to bring Sheet Society to life and help shape how we approach retail in the real world. Our stores are purpose built to deliver both a functional shopping experience for our customers, and an immersive space that feels just like home. We pride ourselves on ‘delivering the dream’ and making each moment memorable for our customers.

Key Responsibilities:

• Selling Sheet Society through engagement and genuine connections with customers, always being a brand ambassador and providing a cohesive brand experience and level of service that is second to none.
• Educating our customers about our brand, offering expert styling advice, and enlightening them about our features and benefits that set us apart from the rest.
• Providing consistent, engaging service in‑store, establishing customer needs and finding solutions across our brands and products.
• Reviewing, driving and being accountable as a team to smash sales and KPI targets.
• Working as part of a team to deliver extraordinary experiences and results; with measures of success such as AOV, Conversion and Productivity metrics.
• Assisting in the rollout of Visual Merchandising store or bed changeovers.
• Ensuring that all system procedures communicated are being followed to ensure 100% accuracy with inventory.
• Ensure the store floor is refilled and visually representable each day while meeting VM standards.
• Ensuring our brand standards for VM, beds, cleanliness, signage, displays etc are to always brand standards.

Skills & Attributes required for this role:

• Previous retail, hospitality or related service industry experience (at least 1 year), with a strong background in smashing sales targets.
• Genuine passion for top notch customer service, helping people end to end with a natural ability to develop long‑lasting customer relationships.
• Creatively minded, with the ability to support people making the right product and styling decisions to ensure they have the sweetest nights sleep!
• Demonstrated flexible and positive attitude, able to work independently.
• Excellent verbal communication skills and strong attention to detail.
• You are self‑motivated and a team player, you love to see everyone succeed, and have fun in the process.

Why You’ll Love It Here:

At Sheet Society, it’s more than a workplace, it’s a community. With that in mind, we’re committed to making sure our employees are as happy in the workplace as our customers are in bed. Which is why our perks include:

• Generous staff discounts on Sheet Society, Resting and Sleep Well products
• Quarterly Resting product allowance
• Quarterly Team Training and Development Meetings
• Team celebrations, rewards and recognition

Our Values in Action:

Good Humans: We’re Good Humans, and we do our best to do good in business too. We bring our best selves to work, for our customer, team, and the world around us.

Driven Dreamers: We always innovate, and that goes beyond the bed. We push the boundaries to turn our dreams into your reality.

Authentic Achievers: We pull up our sleeves and get the hard work done, without the fuss. We know who we are, and we work to make the bed better — for everybody.

Support Crew: We’re committed to you, and your sleep. Whether it's a great product, or great service — and when things don’t go to plan, we’re here to make it right.

Ready to Join the Dream Team?

Applications close end of day Tuesday 8 September. Shortlisting of candidates will commence prior to this date, so please don’t delay submitting your application.

We are proud to be an equal‑opportunity employer that seeks to recruit, develop and retain the most talented individuals from a variety of backgrounds. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.