Casual Retail Sales Assistant

Mountain Warehouse; Melbourne; Vor Ort; AUD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Monthly bonus

Colleague discount 50%

Uniform allowance

Referral incentives

Service awards

Zusammenfassung

Mountain Warehouse Australia Retail at South Wharf is seeking an energetic store teammate to deliver outstanding customer service and help create a welcoming shopping experience. You will collaborate with colleagues on daily operations, process transactions, keep the floor stocked and displayed, and stay informed about products, promotions and pricing to assist customers effectively.

Benefits include a monthly bonus, 50% staff discount, a uniform allowance twice a year, referral incentives, and

Qualifikationen

• Experience in retail or customer service is desirable.
• Able to work in a fast-paced store with a collaborative team.
• Excellent communication and interpersonal skills.

Aufgaben

• Collaborate with colleagues to create an inclusive, supportive team environment.
• Assist in day-to-day store operations and ensure compliance with policies.
• Process transactions accurately with various payment methods.
• Keep the sales floor clean, organized, and well stocked with displays.
• Stay informed about product features, promotions, and pricing to assist customers.
• Help set up and execute in-store promotions to drive sales.

Kenntnisse

Customer service

Teamwork

Communication

Sales

Problem solving

Jobbeschreibung

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Department

Australia Retail

Location

South Wharf (SWF)

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• Generous Colleague Referral Incentive
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!