Casual Receptionist

Morayfieldshoppingcentre; Morayfield; On-site; AUD 42,000 - 52,000; Full time

Job summary

Morayfield Shopping Centre in Queensland is seeking a friendly and professional Casual Receptionist to join our Centre Management team in a job share capacity. You will be the first point of contact for visitors, tenants, contractors and community members, delivering exceptional customer service in a busy retail setting.

As part of the front desk, you will support daily operations, manage inquiries, coordinate contractor sign-ins, mobility equipment hires, and maintain records.

Responsibilities

• Greeting visitors and managing front-desk and phone enquiries.
• Liaising with retailers, contractors, and members of the public.
• Coordinating contractor sign-ins, insurance docs, and maintenance records.
• Managing the hire of mobility equipment (wheelchairs and scooters).
• Maintaining records and databases.
• Handling mail distribution, stationery orders, and general office upkeep.
• Assisting with key control, PA announcements, and two-way radio communication.
• Supporting out-of-hours contractor and tenant coordination as required.
• Selling gift cards and assisting with retailer communications.

Job description

Morayfield Shopping Centre | Morayfield QLD
Retail & Consumer Products | Administration & Office Support
Casual role | Front-of-house & administration | Join a supportive team environment

About the role

Morayfield Shopping Centre is seeking an enthusiastic and professional Casual Receptionist to join our Centre Management team in a job share capacity. This is an excellent opportunity for someone who enjoys providing exceptional customer service in a fast-paced retail environment, has a positive attitude, and takes pride in maintaining a professional and welcoming front desk.

As the first point of contact for visitors, tenants, contractors, and community members, you will play a key role in delivering exceptional customer service while supporting the smooth daily operations of the Centre.

Key responsibilities

In this varied and rewarding role, your day-to-day duties will include:

• Greeting visitors and managing all front-desk and phone enquiries.
• Liaising with retailers, contractors, and members of the public.
• Coordinating contractor sign-ins, insurance documentation, and maintenance records.
• Managing the hire of mobility equipment (wheelchairs and scooters).
• Maintaining records and databases
• Handling mail distribution, stationery orders, and general office upkeep.
• Assisting with key control, PA announcements, and two-way radio communication.
• Supporting out-of-hours contractor and tenant coordination as required.
• Selling Morayfield Shopping Centre Gift Cards and assisting with retailer communications.

About you

To be successful in this role, you will demonstrate:

• A professional, friendly, and courteous manner with strong customer service skills.
• Excellent communication and organisational abilities.
• High attention to detail and the ability to multitask effectively.
• Proficiency in Microsoft Office and general administrative systems.
• Reliability, initiative, and a proactive approach to problem-solving.
• The ability to work effectively both independently and as part of a team.
• Flexibility to work Thursday nights & weekends or after-hours shifts when required.

Experience in retail, property, or customer service environments will be highly regarded.

Morayfield Shopping Centre is one of the region’s leading retail destinations, proudly supporting over 150 retailers and serving the local community.
As part of our team, you’ll enjoy a supportive and professional workplace where no two days are the same. This role offers hands-on experience across customer service, administration, and operational coordination within a dynamic retail environment.