Casual Optical Dispenser | Leichhardt

George & Matilda Eyecare; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

On-the-job training

Flexible hours

Staff discounts

Learning & development

Friendly team

Job summary

George & Matilda Eyecare is hiring a Casual Optical Dispenser to join their friendly team in Leichhardt, Sydney. You will help patients choose eyewear, explain lens options, and support daily practice operations, delivering a standout patient experience from start to finish.

Ideal candidates have a passion for customer service, retail experience, and the ability to build product knowledge quickly. Flexibility for varying hours, including weekends, is preferred.

Qualifications

• Experience in a customer-facing retail role is essential.
• Optical industry experience is highly regarded.
• Strong communication skills and a friendly approach to patients.

Responsibilities

• Help patients select eyewear and accessories.
• Provide advice on lenses and frame options.
• Contribute to a welcoming, efficient patient journey from check-in to checkout.

Skills

Customer service

Retail experience

Optical knowledge

Job description

Are you passionate about helping people, love great eyewear, and enjoy creating exceptional customer experiences?

We're looking for a Casual Optical Dispenser to join our friendly and supportive team in Leichhardt. If you enjoy building relationships, guiding patients to the right eyewear solutions, and being part of a community-focused practice, we'd love to hear from you.

Located in the heart of Sydney's Inner West, Leichhardt is known for its vibrant café culture, boutique shopping, rich community spirit, and village atmosphere. With a loyal local community and bustling retail precinct, it's the perfect place to build meaningful patient relationships while working in a dynamic and welcoming environment.

Why Join George & Matilda Eyecare?

At George & Matilda Eyecare, we're committed to supporting our people with the training, development, and opportunities they need to thrive.

What We Offer

• On-the-job training with an experienced and supportive manager
• Attractive hourly rate
• Flexible working arrangements
• Family and friends discounts and benefits
• Ongoing learning and development opportunities
• A welcoming team culture within a proudly Australian organisation

About the Role

As an Optical Dispenser, you'll play an important role in delivering an outstanding patient experience from start to finish.

You'll help patients find eyewear they'll love, provide advice on lenses and optical solutions, and support the day-to-day success of the practice. Most importantly, you'll help create a welcoming environment where patients feel cared for and valued.

What We're Looking For

We're seeking someone who brings:

• A genuine passion for patient care and customer service
• Previous retail experience (optical experience highly regarded)
• The ability to quickly develop strong product knowledge and confidently share it with patients
• Excellent communication skills and a warm, friendly approach
• A positive attitude and strong team spirit
• Patience, enthusiasm, and a willingness to learn
• Flexibility to work varying hours, including weekends, public holidays, and late trade when required

About the business:

Antonello Palmisani Optometrist has been providing wonderful eye care solutions in the Inner West for the past 20 years. Antonello and his team are known to many in the neighbourhood and have helped many generations of the local community with their eye care. His exceptional service and personalised attention have garnered him a fantastic reputation throughout the Inner West, and positive word of mouth sends many customers through his door.

They have now expanded their services to include Audiology, using the very latest in clinical expertise and technology. Take care of your vision and hearing health all in one convenient and newly refurbished location.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.