Casual Optical Assistant & Front Desk – Flexible Shifts

Chapman-Davies Optometry; Sydney; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Scheduling flexibility

On-the-job training

Collaborative team culture

Job summary

Chapman-Davies Optometry is seeking a Casual Optical Assistant/Receptionist to join our friendly team in Lakemba, NSW. You will be the first point of contact for our patients, delivering exceptional customer service whilst assisting our optical professionals in delivering high quality eye care services.

This casual role offers 1–3 days per week with flexibility, on‑the‑job training, and the opportunity to develop skills in optical products, frame and lens options, and patient records management

Qualifications

• Customer-facing experience in healthcare, optical or retail preferred.
• Excellent interpersonal and communication skills.
• Strong organisational abilities and attention to detail.
• Proficient with computer systems and practice management software.
• Willingness to obtain required clearances (Working with Children Check).

Responsibilities

• Greet patients warmly and manage reception duties.
• Schedule appointments and answer calls.
• Process patient payments accurately.
• Prepare patients for eye tests and assist clinicians.
• Help patients select glasses frames and lenses.
• Maintain patient records and privacy compliance.
• Keep reception and clinic tidy and organized.
• Provide information on optical products and manage orders/inventory.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Numeracy skills

Multitasking

Confidentiality

Tools

Practice management software

Job description

Chapman-Davies Optometry is seeking a Casual Optical Assistant/Receptionist to join our friendly team in Lakemba, NSW. You will be the first point of contact for our patients, delivering exceptional customer service whilst assisting our optical professionals in delivering high quality eye care services.

This casual role offers 1–3 days per week with flexibility, on‑the‑job training, and the opportunity to develop skills in optical products, frame and lens options, and patient records management