Casual Medical Receptionist - Friendly Clinic Support

Holistic Acupuncture; Gold Coast City; On-site; AUD 34,000 - 44,000; Part time

Job summary

Holistic Acupuncture on the Gold Coast seeks an experienced Medical Receptionist to join on a casual basis. The role involves managing patient bookings, phone enquiries, payments and reminders, while keeping records confidential and ensuring smooth clinic operation.

Applicants should have prior medical or allied health reception experience, excellent communication, and reliable transport to attend shifts. Flexibility with hours is required.

Qualifications

• Experience in medical or allied health reception preferred.
• Strong communication and organisational skills.
• Ability to maintain confidentiality.
• Reliable transport to shifts is required.

Responsibilities

• Managing patient appointments, bookings and cancellations.
• Answering phone calls and responding to patient enquiries.
• Processing payments and managing appointment reminders.
• Providing friendly, professional and compassionate patient service.
• Maintaining accurate patient records and general administrative duties.
• Helping ensure the smooth day-to-day running of the clinic.
• Preparing and allocating patients to treatments rooms.

Skills

Reception experience

Communication skills

Organisational skills

Confidentiality

Data entry

Tools

Booking software

Job description

Holistic Acupuncture on the Gold Coast seeks an experienced Medical Receptionist to join on a casual basis. The role involves managing patient bookings, phone enquiries, payments and reminders, while keeping records confidential and ensuring smooth clinic operation.

Applicants should have prior medical or allied health reception experience, excellent communication, and reliable transport to attend shifts. Flexibility with hours is required.