Casual Liquor Retail Assistant

Steves Liquor Warehouse; Gosford; On-site; AUD 30,000 - 33,000; Full time

Job summary

Steves Liquor Warehouse is seeking a friendly Retail Assistant at our Bottle-O Narara store to deliver a welcoming shopping experience. You will engage customers with product knowledge, make tailored recommendations, and help them discover wines, beers, and spirits.

Responsibilities include using the POS, handling cash and card payments, receiving deliveries, stocking shelves, and maintaining a clean store. Weekend availability and RSA compliance are essential requirements for this role.

Qualifications

• Experience in retail, hospitality or customer service.
• Strong customer service and communication skills.
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Greeting customers warmly and offering tailored recommendations.
• Operating the point-of-sale system and handling payments.
• Receiving deliveries, unpacking stock and replenishing shelves.
• Keeping the store clean, organised and visually appealing.
• Ensuring sales comply with RSA regulations.

Skills

Customer service

Communication

Team player

Tools

POS system

Job description

Our Bottle-O Narara store is looking for a friendly and reliable Retail Assistant to join our team. You'll play a vital role in creating a welcoming and enjoyable shopping experience for every customer who walks through our doors. This role is perfect for someone who enjoys customer service and thrives in a fast-paced retail setting. You will be passionate about building rapport, sharing product knowledge, and helping customers discover something new, whether it's a boutique wine, a local craft beer, or a premium spirit. The position requires some flexibility around working hours, and the ability to work on weekends.

In this Role

• Greeting customers warmly, answering product-related questions, and offering tailored recommendations based on their preferences
• Operating the point-of-sale system efficiently, handling cash and card payments, and ensuring accurate transactions.
• Receiving deliveries, unpacking stock, and replenishing shelves
• Keeping the store clean, organised, and visually appealing
• Ensuring all sales are conducted in accordance with Responsible Service of Alcohol regulations.

You're Likely a Match If

• Previous Retail, hospitality or customer service experience is ideal
• Strong customer service and communication skills
• Flexibility to work evenings, weekends and public holidays
• Team player who will contribute to a friendly working environment!