Casual Library & Customer Service Specialist (Multi-Site)

Murrindindi Shire Council; Australia; On-site; AUD 39,000 - 50,000; Part time

Job summary

Murrindindi Shire Council is seeking two casual Library and Customer Services officers to join the team. The roles cover Alexandra, Yea and Kinglake libraries and customer service centres, with Band 4 casual positions providing relief as needed.

Applicants should have excellent customer service experience, strong communication, and the ability to work flexibly as part of a team. Proficiency with computers and various software packages is preferred.

Qualifications

• Excellent customer service skills and experience in a customer-facing role.
• Strong communication and interpersonal skills with the ability to present to small groups.

Responsibilities

• Provide relief in Library and Customer Services across multiple branches.
• Deliver high-quality customer service and assist with call centre duties.
• Operate IT systems and software to support library and customer service tasks.

Skills

Customer service

Communication

Interpersonal skills

Public speaking

Under pressure

Administrative skills

IT skills

Cash handling

Tools

Microsoft Office Suite

Job description

Murrindindi Shire Council is seeking two casual Library and Customer Services officers to join the team. The roles cover Alexandra, Yea and Kinglake libraries and customer service centres, with Band 4 casual positions providing relief as needed.

Applicants should have excellent customer service experience, strong communication, and the ability to work flexibly as part of a team. Proficiency with computers and various software packages is preferred.