Casual Customer Service & Device Repair Tech

Hungry Jack'S Pty Ltd; Gillman; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Staff discounts

Social events

Free tickets

Well-being support

Job summary

Ken Hall in Gillman, South Australia, seeks a dedicated Customer Service Representative to join a high‑performing team. You will deliver outstanding support across inbound channels, promote services, and help grow the customer base.

This permanent full‑time role offers structured onboarding, competitive above‑award pay, weekly cycles, incentives, staff discounts, and opportunities for career progression within a dynamic logistics environment.

Qualifications

• Experience in fast-paced retail or service environment.
• Strong communication and listening skills.
• Ability to manage multiple tasks and prioritize.
• Willingness to learn basic mobile device repairs.
• Confident with assisting customers and handling queues.

Responsibilities

• Delivering exceptional customer service across inbound phone, website, and email channels.
• Supporting sales efforts and promoting services to customers.
• Diagnosing and repairing electronic and mechanical devices where applicable.
• Maintain a safe, clean, and efficient work area.
• Collaborate with team to meet KPIs and customer satisfaction goals.

Skills

Customer service

Sales

Device repair

Team player

Willing to learn

Job description

Ken Hall in Gillman, South Australia, seeks a dedicated Customer Service Representative to join a high‑performing team. You will deliver outstanding support across inbound channels, promote services, and help grow the customer base.

This permanent full‑time role offers structured onboarding, competitive above‑award pay, weekly cycles, incentives, staff discounts, and opportunities for career progression within a dynamic logistics environment.