CASUAL BAR/GAMING ATTENDANTS

The Glen Hotel Pty; Burwood; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

On-the-job training

Casual shifts

Opportunities for additional shifts

Job summary

The Glen Hotel Pty is seeking a casual Bar & Gaming Attendant in Burwood, NSW. You will provide welcoming bar service, handle drink preparation, operate POS, and assist customers in the gaming area with professionalism.

Ideal candidates will have RSA and RC/G competencies or be willing to obtain them, with strong customer service and reliability. Availability across evenings, late nights, weekends, and public holidays is preferred in this fast-paced venue.

Qualifications

• Hold a current RSA Competency Card.
• Hold RC/G Advanced RCg competency or be willing to obtain before starting.

Responsibilities

• Deliver friendly and professional bar service.
• Prepare and serve beer, wine, spirits, and basic mixed drinks.
• Operate POS systems and handle cash/EFTPOS transactions.
• Provide attentive service in gaming areas and assist with gaming inquiries.

Skills

Customer service

Team player

Reliability

Punctuality

RSA awareness

Tools

POS systems

Job description

Railway Parade, Burwood, NSW, 2134, AUSTRALIA

Hospitality | Pub Environment | Casual - Inner West area

We are looking for an energetic, reliable and customer-focused Casual Bar & Gaming Attendant to join our hospitality team.

This is a hands‑on role suited to someone who enjoys working with people, thrives in a busy pub environment and can provide consistently friendly and professional service across both bar and gaming operations.

Previous bar or gaming experience is highly regarded; however, we are also open to applicants with the right attitude who are willing to learn.

About the Role

As a Bar & Gaming Attendant, you will be responsible for delivering a welcoming and professional experience to customers while assisting with the day-to-day operation of the venue.

Providing friendly and efficient bar service

Preparing and serving beer, wine, spirits and basic mixed drinks

Operating POS systems and handling cash/EFTPOS transactions

Providing attentive customer service within the gaming area

Assisting customers with gaming‑related enquiries where appropriate

Maintaining presentation and cleanliness of bar and gaming areas

Restocking bars, fridges and service areas throughout shifts

Completing routine cleaning and venue presentation duties

Following venue cash‑handling and security procedures

Monitoring the venue environment and escalating concerns to management

Complying with Responsible Service of Alcohol and Responsible Conduct of Gambling requirements

Following venue policies, procedures and management direction

Working collaboratively with managers and other team members during busy periods

To be considered for the role, applicants must:

Hold a current RSA Competency Card

Hold current RCG / Advanced RCG competency requirements applicable to the role, or be willing to obtain them prior to commencing employment

Have a strong customer‑service mindset and professional attitude

Be confident communicating with a wide range of customers

Be reliable, punctual and able to work effectively as part of a team

Be comfortable working in a fast‑paced hospitality environment

Demonstrate good attention to detail, particularly when handling cash and transactions

Be willing to follow venue procedures, compliance requirements and management directions

Have availability across a mixture of evenings, late nights, weekends and public holidays

Have appropriate Australian working rights

Highly Regarded

The following would be advantageous but are not essential:

Previous bar, pub, club or gaming experience

Previous experience working with gaming machines or gaming‑floor operations

Cocktail or mixed‑drink experience

Experience using hospitality POS systems

Cash‑handling and cashier experience

Experience working late‑night hospitality shifts

Knowledge of responsible gambling and licensed venue procedures

What We’re Looking For

We’re looking for someone who:

Naturally engages with customers rather than waiting to be approached

Has a positive, approachable personality

Can remain calm and professional during busy periods

Takes pride in keeping their work area clean and organised

Understands the importance of compliance within a licensed venue

Is comfortable taking initiative while also knowing when to escalation an issue to a manager

Wants to become part of a reliable and supportive venue team

What We Offer

Casual hospitality employment with varied shifts

Bar and gaming experience within a busy pub environment

On-the-job training and ongoing development

Opportunities to develop across different areas of venue operations

Supportive management and team environment

Potential for additional shifts for reliable and high-performing team members