Casual Administration Officer – Health Services Pool

Palliative Care SA; Adelaide; Hybrid; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Public transport access

Employee Assistance Program

Job summary

Women’s and Children’s Health Network (WCHN) is offering a Casual Administration Officer role across country sites in SA. You will deliver quality customer service and admin support for CaFHS offices, handling bookings and records with care and confidentiality.

The position involves frontline engagement, collaborating with healthcare teams and clients. Nominal ASO2 duties apply, with flexible location and shift options across regional sites.

Qualifications

• Sound interpersonal and communication skills including the ability to communicate with consumers, staff, external agencies and the public.
• Able to effectively resolve conflict in the workplace.
• Experience in a demanding frontline customer service position within a Health Service.
• Administrative Systems, Procedures and Guidelines.

Responsibilities

• Provide quality customer information and enquiry service to internal and external clients.
• Contribute to the efficient and effective operation of services by providing a comprehensive administration support service.
• Maintain an efficient and coordinated customer booking system, support records management, and ensure database accuracy.
• Maintain confidential client records, participate in quality and risk management, and support a positive, safe work environment.

Skills

Interpersonal communication

Conflict resolution

Frontline customer service

Administrative systems

Job description

Women’s and Children’s Health Network (WCHN) is offering a Casual Administration Officer role across country sites in SA. You will deliver quality customer service and admin support for CaFHS offices, handling bookings and records with care and confidentiality.

The position involves frontline engagement, collaborating with healthcare teams and clients. Nominal ASO2 duties apply, with flexible location and shift options across regional sites.