Cashier

The Home Depot; Brighton; On-site; AUD 42,000 - 52,000; Full time

Job summary

The Home Depot Australia is seeking a Head Cashier to lead front-end operations and ensure fast, friendly service. You will guide cashiers through checkout transactions, returns, and the Self-Checkout area while maintaining accuracy and security.

The role involves sharing product knowledge, identifying selling opportunities, and supporting training of new cashiers, with a preferred qualification of 1+ years of cashier experience.

Qualifications

• Head Cashier preferred qualification: 1+ year cashier experience.
• Customer service oriented and proactive.
• Ability to follow policies to minimize shrink.

Responsibilities

• Process Checkout and Returns transactions.
• Monitor and maintain Self-Checkout area.
• Provide product knowledge and identify selling opportunities.
• Support and train Front End Associates; coach new cashiers.
• Expedite price checks, approve POS transactions and markdowns.

Skills

Cashier experience

Job description

82475BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.