Casework Support Worker - PSP (Out of Home Care)

Uniting; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Uniting NSW.ACT is seeking a dedicated Casework Support Worker to assist children, families and carers within a safe, culturally responsive framework.

The role is full-time (35 hours/week) on a contract till June 2027 with potential extension, based at North Parramatta with travel across the Greater Sydney region. You’ll organise family time, arrange respite placements and support casework tasks while building professional confidence in PSP settings.

Qualifications

• Certificate IV in Community Services or equivalent in progress.
• Passion for keeping children safe and connected to family and community.
• Willingness to travel across Greater Sydney region to support families.

Responsibilities

• Supervise and support culturally safe family time.
• Arrange respite placements and provide transport for children and young people.
• Assist in completing basic casework tasks, notes and visits.
• Help facilitate connections between children and their kin, community and culture.
• Collaborate with Caseworkers and clinical team on support plans.
• Provide support during placement changes or breakdowns and ensure smooth transitions.
• Maintain accurate records and meet administrative requirements.
• Occasionally cover for Caseworkers when needed.
• Travel across Greater Sydney to engage with families in person.

Skills

Culturally safe communication

Travel readiness

Record keeping

Team collaboration

Education

Certificate IV in Community Services

Job description

About the role

This is a full-time (35 hours / week) contract opportunity until June 2027 (with the possibility of extension) and will be based at North Parramatta Coffs with some travel across the Greater Sydney region

As a Casework Support Worker, you'll walk alongside children, families, carers and Caseworkers—helping to create safe, stable and grounded care environments. You'll play a key role in organising and supervising family time, arranging respite placements, transporting children and young people, and stepping in to support casework tasks when needed.

This is a fantastic opportunity to grow in the PSP space, gaining experience and confidence in a supportive, culturally safe environment. We often say this role is like a caseworker with a safety net—perfect for someone ready to develop professionally while making a meaningful impact in the lives of children and young people.

About You in the Role

• Supervise and support culturally safe family time between children and their families.
• Arrange respite placements and provide transport for children and young people as needed.
• Assist in completing necessary casework tasks, including basic paperwork, case file notes, and supporting visits.
• Help facilitate connections between children and their broader kin, community, and culture.
• Collaborate with Caseworkers and the clinical team on strategies and support plans for children and carers.
• Provide support during placement changes or breakdowns, ensuring smooth transitions.
• Maintain accurate records and ensure administrative requirements are met.
• Occasionally step in to assist or cover for Caseworkers as needed.
• Travel across the Greater Sydney region to support face-to-face engagement with families and communities.

About You

• Certificate IV (minimum) in Community Services or enrolled and working towards a social service qualification
• You're passionate about helping children and young people stay safe and connected to their family, extended family and community.
• You're flexible, reliable and ready to jump in where support is needed.
• You communicate with care, clarity and cultural respect.
• You're ready to travel across the Greater Sydney region to support children and families on their journey.
• You hold a current driver's licence and Working with Children Check (or willingness to obtain).

Why Join Us?

• Get hands-on experience and opportunities to grow in the PSP space.
• Enjoy flexibility to balance work and life while making a real impact.
• Access ongoing supervision, training and development.

Please contact Alex Sullivan from Uniting if you have any questions or might like more information; 0466801937 / [e-mail]

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability.

Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by Diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues and the clients and communities we serve, and we welcome applications from people of all backgrounds and experiences.