Casework Support Specialist

NSW Department of Communities and Justice; Coomealla; On-site; AUD 87,000 - 95,000; Full time

Job summary

NSW Department of Communities and Justice is seeking a Casework Support Worker to assist caseworkers with day-to-day tasks supporting children, young people, families and communities in diverse settings. Location options include Albury and regional NSW towns.

Role involves documenting case planning, coordinating referrals and maintaining compliant records. Requires a TAFE Diploma in welfare/community services and a current driver’s licence for occasional travel.

Qualifications

• Experience working within communities and supporting vulnerable and diverse populations.
• Understanding of the complex circumstances affecting disadvantaged families; support for child and family centred outcomes.
• Strong record keeping experience or willingness to learn.
• TAFE Diploma in a relevant field, welfare/community services, and/or equivalent work experience.

Responsibilities

• Work as part of a team to assist caseworkers to document and deliver quality case planning for children and young people.
• Gather and share information about children, young people and families, coordinating referrals and appointments to access services and supports.
• Maintain accurate and up-to-date client and casework records ensuring compliance with organisational requirements.
• Facilitate and supervise low risk family visits and prepare summary reports which accurately record observations.

Skills

Community engagement

Diverse populations

Record keeping

Driver's licence

Education

TAFE Diploma in welfare/community services

Job description

NSW Department of Communities and Justice is seeking a Casework Support Worker to assist caseworkers with day-to-day tasks supporting children, young people, families and communities in diverse settings. Location options include Albury and regional NSW towns.

Role involves documenting case planning, coordinating referrals and maintaining compliant records. Requires a TAFE Diploma in welfare/community services and a current driver’s licence for occasional travel.