Case Worker

St Vincent de Paul Society NSW; Sydney; On-site; AUD 64,000 - 69,000; Full time

Benefits offered by this job

Salary packaging

Tax-free benefits

Job summary

The St Vincent de Paul Society NSW is seeking a dedicated Case Worker to support women and children experiencing domestic violence and homelessness in Inner West Sydney. You will provide trauma-informed, trauma-aware, client-centred assistance, guiding clients to safety, and connecting them with housing, legal and health services.

You will collaborate with a multidisciplinary team, maintain confidential records, and uphold safeguarding and governance standards.

Qualifications

• Certificate IV or higher in Community Services or equivalent experience.
• Experience supporting people experiencing homelessness or domestic/family violence.
• Understanding of trauma-informed practice and gendered nature of violence.
• Strong communication and relationship-building skills.

Responsibilities

• Provide trauma-informed, client-centred support to women and children.
• Conduct assessments and develop appropriate support plans.
• Help clients access crisis accommodation, housing and services.
• Advocate for clients with relevant services including housing and health.

Skills

Trauma-informed care

Cultural safety

Client advocacy

Documentation

Team collaboration

Education

Certificate IV or higher in Community Services

Tools

MS Office

Job description

The St Vincent de Paul Society NSW is a leading provider of community support services, committed to supporting people experiencing disadvantage and working towards a more just and compassionate society.

For more information about working at Vinnies please click here.

Permanent Full-Time Opportunity | Monday to Friday | Inner West Sydney Location

Competitive Salary: SCHCADS Award, hourly rates range from $46.70 to $50.25 dependent on experience

Make a Real Difference: Support women and children experiencing domestic and family violence and homelessness.

Salary Packaging Benefits: Increase your take-home pay with access to up to $16,000 in tax-free salary packaging benefits.

Company description:

The St Vincent de Paul Society NSW is a leading provider of community support services, committed to supporting people experiencing disadvantage and working towards a more just and compassionate society.

For more information about working at Vinnies please click here.

Job description:

• Permanent Full-Time Opportunity | Monday to Friday | Inner West Sydney Location
• Competitive Salary: SCHCADS Award, hourly rates range from $46.70 to $50.25 dependent on experience
• Make a Real Difference: Support women and children experiencing domestic and family violence and homelessness.
• Salary Packaging Benefits: Increase your take-home pay with access to up to $16,000 in tax-free salary packaging benefits.

About the Role

This is an opportunity to make a genuine difference in the lives of women and children experiencing domestic and family violence, homelessness and other crisis situations. As a Case Worker, you'll be one of the first points of contact for women seeking crisis and transitional support. You'll provide compassionate, trauma-informed assistance, helping clients navigate challenging circumstances, understand their options and connect with the right services to support their safety, wellbeing and independence.

You'll build meaningful relationships, advocate for clients and work closely with a range of community services to help women and children take positive steps towards a safer and more secure future. You'll also be part of a supportive and collaborative team that values your contribution, encourages learning and shares a commitment to making a difference.

Your Responsibilities

• Provide culturally safe, trauma-informed and person-centred support to women and children experiencing domestic and family violence and homelessness.
• Conduct client assessments, identify individual needs and develop appropriate support plans.
• Support clients to access crisis accommodation, transitional housing and other essential services.
• Advocate on behalf of clients and connect them with relevant community services, including housing, mental health, AOD and legal support.
• Maintain accurate and confidential client records in line with organisational policies and procedures.
• Build positive working relationships with external stakeholders and service providers.
• Identify and respond to risks, ensuring the safety and wellbeing of clients and colleagues.
• Keep up to date with relevant legislation, government policies and best practice approaches.
• Participate in team meetings, supervision and ongoing professional development.

Profile description:

About You

• St Vincent de Paul Society NSW considers being a woman to be a genuine occupational qualification for this position under Section 31 of the Anti-Discrimination Act 1977 (NSW).
• A Certificate IV or higher in Community Services, or relevant equivalent experience.
• Experience supporting people experiencing homelessness, domestic and family violence or other complex circumstances.
• An understanding of trauma-informed practice and the gendered nature of domestic and family violence.
• Strong communication, interpersonal and relationship-building skills.
• The ability to work independently, exercise sound judgement and contribute positively to a team.
• Knowledge of community support services and referral pathways, including housing, AOD, mental health and legal services.
• Strong organisational skills and the ability to maintain accurate client records.
• A current NSW Driver's Licence and confidence using Microsoft Office.

For any queries regarding the role please contact ***********@vinnies.org.au

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and arecommitted to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found intheSociety's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

We offer:

We Offer

• Supportive Team - Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay - Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression - Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth.
• Wellbeing Support - EAP and wellness services to support your mental and physical well-being.
• Inclusive Culture - Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits - 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.