Case Manager - Nsw

DXC Technology Company; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

DXC Technology is seeking a Workers' Compensation Case Manager to oversee all aspects of workers' compensation claims within a self-insured framework in Sydney, Australia. You will coordinate medical care, promote safe return-to-work programs, and ensure regulatory compliance across cases.

The role requires at least 2 years of experience in workers' compensation case management, strong knowledge of relevant laws, and excellent communication skills to collaborate with providers, employees, and

Qualifications

• Bachelor’s degree in human resources, Business Administration, Nursing, or related field is desirable.
• Minimum of 2 years of experience in workers' compensation case management, preferably in a self-insured environment.
• Strong knowledge of workers' compensation laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to manage multiple cases simultaneously and prioritise effectively.
• Proficient in Microsoft Office Suite.

Responsibilities

• Oversee and manage all aspects of workers' compensation claims within a self-insured framework.
• Coordinate medical care and facilitate return-to-work programs.
• Ensure compliance with applicable laws and regulations and collaborate with providers, employees, and management.

Skills

Attention to detail

Communication skills

Analytical skills

Multitasking

Education

Bachelor’s degree in HR/Business or related field

Tools

Microsoft Office Suite

Job description

Job Description:

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Why join DXC Technology?

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

What you will be doing

The Workers' Compensation Case Manager is responsible for overseeing and managing all aspects of workers' compensation claims for injured workers within a self-insured framework. This role involves coordinating medical care, facilitating return-to-work programs, and ensuring compliance with applicable laws and regulations. The Case Manager will collaborate with medical providers, employees, and management to promote a safe and efficient work environment.

The skills you’ll bring

To be successful in this role you should have:

Education

• Bachelor’s degree in human resources, Business Administration, Nursing, or related field is desirable.

Experience

• Minimum of 2 years of experience in workers' compensation case management, preferably in a self-insured environment.

Skills

• Strong knowledge of workers' compensation laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to manage multiple cases simultaneously and prioritise effectively.
• Proficient in Microsoft Office Suite.

Competencies

• Analytical Skills: Ability to assess complex information and make informed decisions.
• Attention to Detail: Strong organisational skills with a focus on accuracy.
• Problem-solving: Ability to identify issues and implement effective solutions in a timely manner.
• Empathy: Understanding the challenges injured workers face and providing compassionate support.

Our culture and benefits

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

We are an Equal Opportunity Employer

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.