Case Manager, Homelessness

AnglicareSA; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options

Learning programs

Employee wellbeing program

Paid parental leave

Job summary

AnglicareSA is seeking a Case Manager for our Homelessness Services team in Playford. This full-time maternity leave cover focuses on intensive, person-centred support and coordination of housing, health, and community services to help clients achieve safety and housing stability.

Ideal applicants have a relevant tertiary qualification in Human Services (Homelessness Sector) or equivalent, at least two years' experience, and strong advocacy skills.

Qualifications

• A relevant tertiary qualification in Human Services (Homelessness Sector) or equivalent experience.
• Minimum two years’ experience working in homelessness or human services, with an understanding of trauma-informed and strengths-based practice.
• Strong advocacy skills and the confidence to navigate complex systems on behalf of clients.
• Knowledge of tenancy sustainment, housing systems, and homelessness intervention models.
• A current driver’s licence and the ability to undertake outreach-based work.

Responsibilities

• Delivering case management support tailored to individual circumstances and identified goals.
• Coordinating housing, health, and community services to address immediate and longer-term needs.
• Advocating for clients to access appropriate supports and maintain safe, stable tenancies.
• Maintaining accurate documentation and contributing to service reporting and continuous improvement.

Skills

Advocacy

Trauma-informed practice

Outreach

Knowledge of tenancy sustainment

Driver's licence

Education

Tertiary qualification in Human Services (Homelessness Sector)

Job description

So many lives. So many ways. One you.

50,000 lives and counting.

That’s how many South Australians our people support each year.

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?

Join us as a Case Manager, and be part of something bigger.

What you’ll do

As a Case Manager in our Homelessness Services team, you’ll provide intensive, person-centered support to individuals and families who are experiencing, or at risk of homelessness. The role focuses on case management, coordination of services, and consistent engagement to support safety, housing stability, and improved wellbeing.

This is primarily an outreach-based role, involving regular travel to meet with clients in the community. You’ll work with people who may have multiple and complex needs, applying trauma-informed approaches and working collaboratively with internal teams and external service providers to support sustainable outcomes.

Full-time, maternity leave cover until 28th May 2027, based at Playford.

You’ll be trusted to make a valuable impact by:

• Delivering case management support tailored to individual circumstances and identified goals
• Coordinating housing, health, and community services to address immediate and longer-term needs
• Advocating for clients to access appropriate supports and maintain safe, stable tenancies
• Maintaining accurate documentation and contributing to service reporting and continuous improvement

What you’ll bring

To thrive in this role, you will have:

• A relevant tertiary qualification in Human Services (Homelessness Sector) or equivalent experience.
• Minimum two years’ experience working in homelessness or human services, with an understanding of trauma-informed and strengths-based practice.
• Strong advocacy skills and the confidence to navigate complex systems on behalf of clients.
• Knowledge of tenancy sustainment, housing systems, and homelessness intervention models
• A current driver’s licence and the ability to undertake outreach-based work.

Why AnglicareSA?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

• So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
• So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
• So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

• Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
• Grow your skills and career with learning programs, professional development pathways, and education assistance
• Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
• Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.