Case Manager - Connection, Strength & Recovery (CSR) Program

Women's Safety Services SA; Adelaide; On-site; AUD 64,000 - 65,000; Part time

Benefits offered by this job

Wellbeing days

Parental leave (6 weeks)

Salary packaging options

Flexible hours/ways of working

Job summary

Women’s Safety Services SA in Adelaide is seeking a Part-time Case Manager (0.6 FTE) to support victim-survivors through brief intervention case management and DFV educational support groups. The role focuses on risk assessment, safety planning, and building sustainable community connections across metro regions, with collaboration across initiative partners.

The ideal candidate will have qualifications in Social Work or related fields, experience delivering therapeutic group programs, and

Qualifications

• Experience working with DFSV victim-survivors in a case management or therapeutic capacity.
• Ability to develop and deliver therapeutic education-based group programs.
• Knowledge of risk assessment and safety management in DFV contexts.

Responsibilities

• Provide 1:1 brief intervention case management.
• Review risk assessments and safety planning with clients.
• Facilitate community connections and supports for clients.
• Participate in community development activities in Adelaide's eastern and western regions.
• Collaborate with initiative partners to streamline access to recovery supports.

Skills

Case management

Risk assessment

Safety planning

Co-design collaboration

Therapeutic interventions

Education

Social Work degree

Job description

Women’s Safety Services SA (WSSSA) is a leading provider of support services for women and children experiencing domestic & family violence. Our staff have passion, courage, and resilience that nurtures and supports life-changing outcomes for clients. Our organisation shares a vision for a society where women and their children live safely and thrive in communities free from all forms of violence.

Connection, Strength and Recovery (CSR)

The Connection Strength and Recovery (CSR) program is a pilot program linked to the National Plan to End Violence against Women and Children 2022- 2032. In line with National Partnership goals, the program objective is to consult, codesign and implement as appropriate, a model of recovery support that meets individual and community needs.

THE ROLE

The Case Manager will work with victim-survivors through the provision of specialised therapeutic interventions including 1:1 brief intervention case management and DFV educational support groups. The position is required to review risk assessments and safety planning with clients, and provide brief case management interventions whilst facilitating sustainable community connections and supports for clients. In addition, the position will participate in relevant community development activities in the Eastern and Western regions of metropolitan Adelaide as directed.

You will work with the other initiative partners to identify gaps and ensure streamlined access to recovery supports across the state.

We are looking to recruit a Case Manager on a part time (0.6 FTE) basis until 30 June 2027.

About You

To be considered for this position you will have demonstrated knowledge and experience working with DFSV victim-survivors (adults and children) in a case management or therapeutic capacity. Other key requirements include:

• Hold or be studying towards a degree level qualification in Social Work or hold a tertiary degree in a related discipline with commensurate experience with the position.
• Demonstrated experience in the development and delivery of therapeutic educative based group programs to build individual capacity and promote recovery from the effects of violence and trauma
• Excellent knowledge of theoretical approaches and practice foundations applicable when working with people experiencing domestic and family violence.
• A strong understanding of risk assessment and safety management in the context of DFV.
• Knowledge of community co-design principles and strong ability to work collaboratively with key stakeholders and community leaders.
• A current full drivers licence, and be eligible for, or hold a DHS Working with Children Check and National Police Clearance

WHY CHOOSE WOMEN’S SAFETY SERVICES SA?

We are proud to offer the following benefits to our valued staff:

• Level 5, Social, Community, Home Care & Disability Award: Hourly rate of $54.14
• Generous above award Enterprise Agreement entitlements: Including
• 5 Wellbeing days
• On-Call leave
• 6 weeks paid parental leave
• Paid Domestic & Family Violence Leave
• First Nations Ceremonial Leave, and Cultural Leave
• Salary Packaging Options: up to $15,900 tax free and other incentives available
• Commitment to work life balance: flexible hours/ways of working
• Career Development Opportunities: promotion opportunities, on the job and in-house training.
• Women’s led organisation: client-centered, strengths based, diverse, trauma-informed, supportive and responsive
• Specialist Trauma-informed Employee Assistance Program

APPLICATIONS CLOSE: 4 September 2026

WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce.

Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.

Persons of Australian Aboriginal or Torres Strait islander descent, who have the appropriate background and skills but do not have the essential qualification will be entitled to apply for any roles requiring a qualification in Social Work within Women's Safety Services SA (WSSSA).