Support Workers

Katungul Aboriginal Corporation; Bega; On-site; AUD 55,000 - 69,000; Full time

Benefits offered by this job

Superannuation

NFP Salary Packaging

Award allowances

Job summary

Katungul Aboriginal Corporation is seeking a dedicated Support Worker to provide practical, emotional and culturally safe support to women and children in crisis accommodation.

You will work alongside Case Managers, supporting clients to set and achieve goals, participate in healing activities, and strengthen safety and wellbeing within their families. Roles include trauma-informed programs, child engagement, and collaboration with community services.

Qualifications

• Certificate III or IV in Community Services, Mental Health, Aboriginal Health or related field.
• Willingness to obtain qualification; lived experience considered.
• Trauma-informed and strengths-based practice.

Responsibilities

• Provide day-to-day support to women, children and young people in crisis accommodation.
• Assist Case Managers to work toward case management goals and support plans.
• Encourage client participation in education, employment, health, culture and community activities.

Skills

Trauma-informed

Strengths-based

Child development understanding

Cultural safety

Education

Certificate III or IV in Community Services

Certificate III or IV in Mental Health

Job description

Support Worker – Domestic Family Violence

About the role

Three female only positions available. Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

This is a full-time fixed term to 30 June 2021 position based in Bega, NSW at the Katungul Women’s Healing Centre.

After hours on call work and morning, day, afternoon/evening shifts on a rotating roster is required.

The Support Worker provides practical, emotional and culturally safe support to women and their children accessing crisis accommodation services. Working alongside the Case Manager, the Support Worker assists clients to achieve their individual case management goals and supports participation in activities that promote healing, wellbeing, independence and positive life outcomes.

The role works alongside women and children to strengthen safety, stability, healing and wellbeing while supporting each woman’s right to exercise choice, control and self-determination in decisions affecting her life.

Case management will be strengths-based and focused on building individual and family capacity, recognising the existing knowledge, strengths, cultural connections and aspirations of each client. Rather than determining outcomes for clients, the Case Manager supports women to identify what meaningful change looks like for them and to develop practical pathways towards goals designed by them, for them.

Recognising children as clients in their own right, the Case Manager works with women and children to develop and implement individualised case plans that respond to their unique needs, strengths, culture, circumstances and goals.

The Support Worker role includes a specialist focus on supporting children and young people who have experienced trauma, family violence, homelessness, disruption, or other adverse life circumstances. The Support Worker promotes child and youth wellbeing through the delivery of age-appropriate, culturally responsive and trauma-informed activities, supports positive family relationships, and assists children and young people to remain engaged with education, health, cultural and community connections.

The role is also responsible for assisting with the planning, delivery and facilitation of onsite programs and activities that foster safety, resilience, wellbeing and positive outcomes for women, children and families

• Provide day-to-day support to women, children and young people residing within the crisis accommodation service
• Support the Case Managers in assisting clients to work towards case management goals and support plans,ensuring client voice informs the goals within case planning documentation.
• Encourage and support client participation in education, employment, health, cultural and community activities.
• Monitor client wellbeing and provide feedback regarding progress, concerns and achievements
• Assist clients to access appointments, services and community resources.
• Plan and facilitate structured child and youth engagement programs, including recreational, educational, cultural and life-skills activities
• Assist mothers and caregivers to strengthen parenting capacity and support positive family relationships.
• Assist the Case Managers in working collaboratively with schools, early childhood services, youth agencies and community organisations to support positive outcomes for children and young people.

What we’re looking for

• Certificate III or IV in Community Services, Mental Health, Aboriginal Health or related field or willingness to obtain. Consideration will be given for lived experience or informal community-based experience supporting vulnerable people experiencing and escaping family violence.
• Understanding trauma-informed and strengths-based practice.
• Understanding of child and adolescent development and the impact of trauma on children and young people.
• Knowledge of child protection principles, mandatory reporting obligations and child-safe practices.

What we offer

• Remuneration: $40.49/hr – $50.25/hr + Super + NFP Salary Packaging + appropriate SCHC&DSI Award allowances.
• NFP Salary Packaging: save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others.
• A culturally responsive work environment.
• We support ongoing learning through training opportunities, professional development and opportunities to strengthen your DFV practice.
• We provide regular supervision.
• Additional paid leave during the Christmas/New Year office closure period.

Further information

If you have any questions or would like further information please contact Cat Smith, Community Programs Manager, via email [e-mail] or 0493 466 842.