Cargo Administrator

Swissport International AG; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

On-site parking available

Permanent Full Time position

Opportunities for career advancement

Accrual of annual and personal leave

Comprehensive training and ongoing 지원

Job summary

Swissport International AG at Sydney International Airport NSW seeks an experienced invoicing and administration professional to support cargo and ground handling operations. You will manage invoicing, data entry, and related records with confidentiality and cross‑functional collaboration.

The role emphasizes accuracy, process improvement, and coordination with operations and finance to ensure timely billing and compliant documentation.

Qualifications

• Excellent written and verbal communication skills.
• Strong administrative and organisational capability.
• High attention to detail, particularly in invoicing and data accuracy.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
• Professional, approachable and proactive attitude.
• Ability to handle confidential information with discretion.
• General business and financial administration knowledge.
• Ability to work independently and as part of a team.

Responsibilities

• Process cargo-related data for customer invoicing.
• Prepare, review and reconcile invoices in accordance with contractual agreements.
• Ensure accuracy of terminal handling charges and related records.
• Maintain accurate financial and operational records to support audits and compliance.
• Work closely with operations to validate chargeable activities and supporting documentation.
• Perform general data entry and maintain business systems.
• Maintain orderly filing and record-keeping systems.
• Assist in onboarding processes for new staff.
• Manage invoicing from external vendors and generating purchase orders.
• Manage customer dispute resolution.

Skills

Communication

Administrative

Attention to detail

MS Office

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Swissport International AG – Sydney International Airport NSW

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Join us and contribute to our mission of excellence in cargo handling.

Reporting under limited supervision, this role is responsible for providing accurate invoicing, data entry and administrative support to ensure the smooth operation of cargo and ground handling activities. The position requires a high level of attention to detail, confidentiality and collaboration with operational and finance teams.

Your activities

Invoicing & Administration:

• Collect, verify and process cargo-related data for customer invoicing
• Prepare, review and reconcile invoices in accordance with contractual agreements
• Ensure accuracy of terminal handling charges and related records
• Maintain accurate financial and operational records to support audits and compliance
• Work closely with operations to validate chargeable activities and supporting documentation
• Perform general data entry and maintain business systems
• Maintain orderly filing and record-keeping systems
• Assist in onboarding processes for new staff
• Manage invoicing from external vendors and generating purchase orders
• Manage customer dispute resolution

Professional Conduct & Values:

• Uphold the highest standards of integrity, professionalism and confidentiality
• Act with fairness, respect and accountability in all interactions
• Demonstrate commitment to Swissport’s values and policies
• Maintain composure and effectiveness in a fast-paced and occasionally high-pressure environment

Communication & Teamwork:

• Communicate professionally with internal teams, customers, vendors and stakeholders
• Work collaboratively with operations and finance teams to ensure accurate billing outcomes
• Build positive working relationships across departments
• Contribute to team goals and continuous improvement initiatives

Business & Continuous Improvement:

• Support business objectives through accurate and timely administrative support
• Prioritise tasks to meet operational deadlines
• Identify opportunities to improve invoicing accuracy and administrative processes
• Adapt to operational and regulatory changes while maintaining service quality

Your profile

• Excellent written and verbal communication skills
• Strong administrative and organisational capability
• High attention to detail, particularly in invoicing and data accuracy
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• Professional, approachable and proactive attitude
• Ability to handle confidential information with discretion
• General business and financial administration knowledge
• Ability to work independently and as part of a team

What we offer

• On-site employee parking available
• Permanent Full Time position
• Opportunities for career advancement
• Accrual of annual and personal leave
• Comprehensive training and ongoing support provided

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.