Carer Peer Worker

Open Minds; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Meal/Entertainment allowance $2,650

Annual leave loading 17.5%

Employee Assistance Program (EAP)

Exclusive discounts at retailers and服务

In-house professional development

Career growth across Vertaview Group

Job summary

Open Minds on the Northern Gold Coast seeks a Carer Peer Worker to support families and carers using lived experience of mental health challenges. The role emphasizes compassionate, trauma-informed support and building meaningful connections within a carer-inclusive service delivery model.

You will advocate for carers, provide information and warm referrals, and collaborate with clinicians to strengthen community pathways while respecting consent and privacy.

Qualifications

• Lived experience as a carer or family member of someone with mental health challenges.
• Current Driver Licence.
• Current Blue Card.
• Current National Police Check.
• Certificate IV in Mental Health Peer Work or similar (or willing to obtain).

Responsibilities

• Build trusting relationships with families, carers and supporters from diverse backgrounds.
• Provide trauma-informed support and peer connection while maintaining professional boundaries.
• Advocate for carers and contributors to family-inclusive, recovery-oriented service delivery.
• Provide information, warm referrals and connections to community services and resources.
• Work collaboratively with consumers, carers, clinicians and community partners.
• Participate in community engagement and promotional activities to strengthen referral pathways.
• Maintain accurate, timely, and compliant service records and help develop carer-inclusive resources.

Skills

Carer lived experience

Education

Certificate IV in Mental Health Peer Work

Job description

Join our brand new multidisciplinary mental health team in the Northern Gold Coast! While driving high-quality, person-centred care across Open Minds’ Medicare Mental Health Services, our centres offer assessment, triage, warm referrals, immediate and short-medium term support for people with varying levels of need, including those in crisis.

As a Carer Peer Worker, you will draw on your lived or living experience of supporting a family member, friend or loved one through mental health challenges and recovery. You will provide compassionate, trauma-informed support to families, carers and supporters, helping them feel heard, informed and connected. Your perspective will strengthen family-inclusive practice, support collaborative care and bring the voice of carers into service delivery.

A personal lived or living experience as a family member, carer or supporter of someone with mental health challenges is an essential requirement for this role.

Responsibilities

• Build trusting, respectful relationships with families, carers and supporters from diverse backgrounds, including First Nations, culturally and linguistically diverse and LGBTQIA+ communities.
• Use your carer lived experience purposefully and safely to provide hope, practical support and peer connection while maintaining appropriate professional boundaries.
• Advocate for the perspectives, needs and rights of carers and supporters, and contribute to family-inclusive, recovery-oriented service delivery.
• Provide information, warm referrals and connections to relevant community services, carer supports and practical resources.
• Work collaboratively with consumers, carers, clinicians and community partners while respecting consent, privacy and each person’s choices.
• Participate in community engagement and promotional activities and help strengthen local referral pathways.
• Maintain accurate, timely and compliant service records and contribute to the ongoing development of carer-inclusive resources and practices.
• Salary packaging options up to $15,900 and $2,650 for meal and entertainment p/a of tax-free income.
• 17.5% annual leave loading and access to our Employee Assistance Program (EAP).
• Competitive pay rates and exclusive discounts at hundreds of leading retailers, travel providers, and service brands.
• In-house ongoing professional development and access to an online learning platform.
• Grow your career your way with opportunities across Vertaview Group, including Mental Health and Youth programs, Behaviour Support and Frontline Support Services.

Requirements

• Personal lived or living experience as a family member, carer or supporter of someone with mental health challenges and recovery
• Current Driver Licence
• Current Blue Card
• Current National Police Check
• A Certificate IV in Mental Health Peer Work or similar (or willing to obtain)

About Open Minds

Open Minds has delivered mental health services across NSW and QLD for over 114 years, including headspace centres, Medicare Mental Health Centres, universal aftercare, psychosocial programs, and clinical care coordination.

Diversity is Strength. We encourage people from diverse ages, gender, identity, cultural backgrounds and experience including First nations peoples, Cultural and linguistically diverse, LGBTQIA+, lived/ peer, mental health experience, to apply for this position.