Care Services assistant

RSL Care RDNS Limited; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Willowdale in Sydney's southwest is seeking a frontline care assistant focused on nutrition and dining, delivering person‑centred care and supporting residents during meals.

You will assist with meal preparation, service, and dining area setup while respecting allergies, preferences and dignity. Previous kitchen or restaurant experience is valued, and you must be able to obtain a police/Ndis check.

Join a not-for-profit leading aged care with strong team support and flexible shifts.

Qualifications

• Experience in hospitality or kitchens preferred.
• Ability to provide empathetic, resident-centred care.
• Willingness to obtain police check and NDIS Worker Check if required.

Responsibilities

• Assist with meal preparation, delivery and serving.
• Set up dining areas to meet resident preferences.
• Engage residents during mealtimes with social support.
• Respect allergies and food intolerances in all meals.
• Maintain accurate nutrition and diet information.
• Support dining experience and dignity of residents.

Skills

Customer service

Compassionate attitude

Kitchen/restaurant experience

Willingness to take direction

Reliability & shift flexibility

Time management

Working rights in Australia

Police/Ndis check willingness

Job description

About Bolton Clarke Group

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Role

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be to provide care and support aligned with residents preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

About this location

Located in Denham Court in Sydney’s Southwest, Bolton Clarke Willowdale is a newly built Residential Aged Care home, that offers 136 bedrooms with a variety of accommodation options for residents.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Rosie Rose ([e-mail]).