Care Services Assistant

Bolton Clarke; Gold Coast City; On-site; AUD 36,000 - 44,000; Full time

Benefits offered by this job

Salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke is seeking a dedicated dining and nutrition support team member for its Sandbrook aged care facility on the Gold Coast. The role focuses on meal preparation, presentation and serving while upholding dignity and resident choice.

The successful candidate will have customer service experience, a compassionate attitude and reliability to work flexible shifts. Police check and NDIS Worker Check (or willingness to obtain) are required.

Qualifications

• Customer service experience in a care or hospitality setting preferred.
• Compassionate, respectful care with a positive attitude is essential.
• Willingness to follow direction and work as part of a team.

Responsibilities

• Assist with meal service and dining setup to meet resident preferences.
• Support nutrition and dietary needs, considering allergies and intolerances.
• Engage residents socially during meals and maintain a pleasant dining environment.
• Prepare and maintain dining areas according to safety and hygiene standards.

Skills

Customer service

Compassionate attitude

Reliability & flexibility

Time management

Willingness to take direction

Good communication

Restaurant/kitchen experience

Education

Police check required

NDIS Worker Check (or willingness to obtain)

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Your responsibilities will be:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

About this location:

Sandbrook, a 109 bed residential aged care facility located in Burleigh Waters. It is near the beautiful beaches of the Gold Coast, as well as several shopping centres, schools, public transport, restaurants and a vast range of health and community servic

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Natalie Paff ([e-mail])

We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.