Care Services Assistant

RSL Care RDNS Limited; Lilydale; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Excellent work/life balance

Private health insurance and gym

Job summary

Bolton Clarke is seeking a frontline carer with a strong focus on nutrition and dining to support residents in Lilydale. You will assist in preparation, delivery, presentation and serving of meals, ensuring a person-centred approach to each resident's needs and preferences.

Join a not-for-profit aged care provider dedicated to positive ageing, with strong team support, flexible shifts, and opportunities for career progression.

Qualifications

• Demonstrated customer service skills.
• Compassionate and caring attitude.
• Previous restaurant and/or commercial kitchen experience (highly regarded).
• Willingness to take direction from others.
• Reliability and shift flexibility.
• Good time management and the ability to work well under pressure.
• Valid working rights in Australia (Passport, Birth Certificate etc).
• Complete a police check and/or a NDIS Worker Check (or willingness to obtain) prior to commencement.

Responsibilities

• Meal choices and individual nutrition.
• Consideration of allergies and food intolerances.
• Enhancing the overall dining experience.
• Assist residents with meal selection and meal timing preferences.
• Prepare and set up dining areas to meet individual needs and preferences.
• Actively engage with residents to provide social and emotional support during mealtimes.
• Use empathy and kindness to foster a positive dining experience.
• Promote resident choice and control to uphold dignity and respect.
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices.
• Maintain accurate nutrition and diet information as required.
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework.
• Assist with maintaining kitchen stock supplies as required.

Skills

Customer service

Compassionate

Reliability

Time management

Flexibility

Job description

Company Overview

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.

Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Bolton Clarkeis Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing.

With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885.

Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes.

Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Role

This role plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals.

Responsibilities

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

Requirements

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check and or a NDIS Workers Check (or willingness to obtain) prior to commencement

Location

Lilydale offers the ultimate comfort and secure environment. On the picturesque shores of Lilydale Lake, there is convenient access to local shopping precincts such as Lilydale Marketplace and the scenic Lilydale Park. Families and friends to catch up ove

Benefits & Packages

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Commitment to diversity & inclusion

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact ([e-mail])

We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.