Care Partner | Southern Highlands

Warrigal Care; Bundanoon; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Not For Profit salary packaging

Career break schemes

Purchased leave

Professional development

LifeWorks app 24/7 support

Job summary

Warrigal Home Services is seeking a dedicated Care Partner to coordinate and manage client care in the Southern Highlands region. You will balance multiple caseloads while ensuring services align with individual care plans and approved frameworks.

You will collaborate with clients, families, service providers and internal teams to deliver safe, efficient care, focusing on outcomes and wellbeing. A Diploma or Certificate IV in related fields is required.

Qualifications

• Diploma or Certificate IV in Community Services, Aged Care, Case Management or equivalent.
• Demonstrated experience in care coordination, case management or related roles in aged, health or disability sectors.
• Advanced assessment and care planning skills with ability to identify client needs, risks and support requirements.
• Experience in multidisciplinary care environments and the ability to network, negotiate and advocate.

Responsibilities

• Coordinate and manage care needs of community clients to align with care plans and approved frameworks.
• Undertake comprehensive assessments and develop/review care plans.
• Collaborate with clients, families, service providers and internal teams to ensure safe, efficient service delivery and positive client outcomes.

Skills

Care coordination

Assessment & care planning

Multidisciplinary teamwork

Interpersonal & communication

Caseload management

Person-centred care

Networking & advocacy

Worker screening

Driver’s licence

Education

Diploma or Certificate IV in Community Services/Aged Care/Case Management

Job description

You will play a pivotal role in supporting the deliveryofhigh-quality, person-centred care through Warrigal Home Services bycoordinating and managing the care needs of clients living in thecommunity. Working closely with the Care Services Manager,Operations Partner and broader Home Services team, you will ensureservices are aligned to individual care plans, client goals andapproved support frameworks.

This role requires someone who is highly organised, responsiveand confident managing competing priorities in a dynamicenvironment. You will be responsible for undertaking comprehensiveassessments, developing and reviewing care plans, and ensuringservices remain responsive to changing client needs. Your abilityto balance multiple client caseloads while maintaining a strongfocus on outcomes and wellbeing will be essential.

You will collaborate closely with clients, families, serviceproviders, and internal teams including Service Planning andRostering, to ensure services are delivered safely, efficiently andin line with care plans. Your ability to problem-solve, communicateeffectively and respond proactively will be key to minimisingservice disruptions and supporting positive outcomes forclients.

Through proactive care management, regular monitoring andongoing engagement, you will support older people to live safelyand confidently in their own homes and communities. You will alsocontribute to continuous improvement by identifying opportunitiesto enhance care delivery, promote independence and ensure theeffective use of client funding to achieve optimal outcomes.

Whatyou’llbring

Essential:

• Diploma or Certificate IV in Community Services, Aged Care,Case Management or equivalent tertiary qualification.
• Demonstrated experience in care coordination, casemanagement or related roles within aged, health or disabilitysectors.
• Advanced assessment and care planning skills including theability to identify client needs, risks and supportrequirements.
• Experience working in multidisciplinary careenvironments.
• Strong interpersonal and communication skills with theability to build relationships with clients, families andservice providers.
• Ability to manage a caseload and prioritise competingdemands
• Demonstrated understanding of person-centred care andwellness reablement principles.
• Demonstrated ability to network, negotiate andadvocate.
• Ability to meet Worker screening requirements
• Valid Driver's Licence.

What weoffer:

• Full Time Position | 38 hours per week
• Southern Highlands region | potential Hybrid role includingworking from offices in Bundanoon and Goulburn
• Not For Profit salary packaging benefits – pay up to$18,550 less tax per year, meaning more money for you
• Career break schemes,additionalpurchased leaveand more
• Commitment to on-going professional and careerdevelopment
• 24/7 access to mental, physical, social and financialsupport via the LifeWorks app

JOIN US AND BE THE DIFFERENCE

We reserve the right to shortlist and interview upon applicationreceipt, and this vacancy may be closed once a suitable applicanthas accepted a letter of offer.

We welcome applications from all suitably qualified candidateswho hold current and unrestricted work rights in Australia.Warrigal is currently not offering visa sponsorship. Applicantsmust have the right to work in Australia at the time of applicationand throughout the recruitment process.

We proudly acknowledge the Traditional Custodians of the lands onwhich we work and live, and we honour their ongoing cultural andspiritual connections to Country. We pay our respects to Elderspast, present, and emerging.

At Warrigal, we believe in celebrating diversity and creating aculture of inclusion and support in everything we do. We embracethe unique experiences, backgrounds, identities, abilities, andperspectives of our residents, customers, staff and volunteers tocreate a warm and welcoming environment where everyone feels valuedand respected.

Realise your potential in a place where appreciation, belonging,growth and purpose allows everyone to thrive.

If there is a change we can make, so your strengths can shinethroughout our recruitment process, please contact:*******@warrigal.com.au

If successful, you may be asked to do a medical, NationalCriminal History Check or NDIS Worker Screening Check, and providereferences.

Attachments:

• - Position Description Home Services Care Partner.pdf