Care Partner - Home and Community Services

Catholic Healthcare Limited; Ryde; On-site; AUD 55,000 - 78,000; Full time

Benefits offered by this job

Km reimbursement

Not-for-profit tax benefits

Fitness Passport

Discounted Private Health Insurance

Paid Parental leave

Long Service leave

Job summary

Catholic Healthcare Limited is seeking a Care Partner for an office-based role in Hunters Hill with travel across the Northern Sydney area. The position is permanent full-time, Monday to Friday, offering $48.00 per hour plus superannuation and kilometre reimbursement ($1.11 per km).

Responsibilities include relationship-centred care management, care planning, budgeting and billing accuracy to support clients living safely at home. Strong collaboration with a multidisciplinary team is essential.

Qualifications

• Demonstrated experience in case management within aged care, community care or government-funded health settings.
• Strong understanding of government funding models, including budgeting and compliance requirements.
• Experience managing care plans, assessments and client outcomes.

Responsibilities

• Achieving billable hours and service delivery through care planning and accurate billing.
• Undertaking person-centred care planning according to Catholic Healthcare’s model of care.
• Educating clients and families on program guidelines and possible contributions.
• Coordinating with clinical, allied health and operational teams to identify care needs.
• Using risk dashboards to identify high-risk clients and timely reviews.
• Initiating case conferencing to support discharge planning and wellbeing interventions.
• Promoting Catholic Healthcare values and assisting clients to live at home with choice and independence.
• Ensuring accurate billing, timely documentation and alignment with funding.

Skills

Communication

Stakeholder engagement

Problem solving

Teamwork

Digital literacy

MS Outlook

Excel

Education

Nursing

Allied Health

Social Work

Related discipline

Tools

Client management systems

Microsoft Outlook

Excel

Job description

Discover a career where care goes both ways!

• Location – Office based at Hunters Hill and visiting clients throughout the Northern Sydney area
• Permanent Full-Time role (Monday to Friday)
• $48.00 per hour + superannuation + Km reimbursement ( $1.11 per km)
• Up to $18,550 tax free with salary packaging

Catholic Healthcare now employs over 6,000 people, with over 30 years of service. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities

In the challenging and rewarding role of Care Partner, you will be providing relationship-centred care management that delivers exceptional client outcomes, strengthens wellbeing, and supports clients to thrive and live safely at home.

Day To Day This Role Looks Like

• Achieving billable hours and service delivering expectations through effective care planning, funding utilisation, billing accuracy, and proactive management of client portfolio
• Undertaking person-centredcare planningin accordance withCatholic Healthcare’s model of care
• Educating clients and their families on program guidelines, inclusions and exclusions and possible financial contributions
• Communicating and coordinating with members of the clinical, allied healthand operational teamstoidentifyclientcare needs, planinterventions, and review outcomes of care
• Using screening,assessmentand risk dashboards toidentifyhigh riskclients and prioritizetimelyreviews
• Initiating case conferencing to support hospital, rehab or respite discharge planning forwellbeing interventions, serviceadjustmentsandtimelyreferrals
• Communicating and coordinating with members of the clinical, allied healthand operational teamstoidentifyclientcare needs, planinterventions, and review outcomes of care
• Promoting Catholic Healthcare Value proposition and service offerings while enabling clients to live at home independently with choice, control and connecting them to services that are safe,personaland effective
• Ensuringaccuratebilling,timelydocumentationand alignment of services with client goals and funding availability
• Understanding and adhering to the Aged Care Standards in all interactions, practices and documentation

To Be Successful In This Role You’ll Need

• Demonstrated experience in case management within aged care, community care or other government-funded health or community service settings.
• Strong understanding of Support at Home, CHSP and government funding models, including budget management, funding utilisation and compliance requirements.
• Proven ability to manage client funding, service allocation, billing accuracy and care plan reviews.
• Experience conducting assessments, developing care plans, setting goals and reviewing client outcomes.
• Sound knowledge of aged care legislation and the Aged Care Quality Standards.
• Strong understanding of the ageing process and age-related health conditions.
• Excellent communication, stakeholder engagement and problem-solving skills.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Strong digital literacy, including experience with client management systems, Microsoft Outlook and Excel.
• Qualifications in Nursing, Allied Health, Social Work, Community Services or a related discipline - desirable but not essential
• Experience working within Support at Home, CHSP or other government-funded aged care programs - desirable
• Knowledge of My Aged Care processes, assessment pathways and aged care reforms.
• Experience managing care management budgets and delivering services within funding constraints.
• Demonstrated ability to achieve client outcomes while meeting service delivery, compliance and billable hour targets

What We Can Offer You

• Competitive hourly pay rate + Km reimbursement ($1.11 per Km)
• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Discounted Private Health Insurance
• Paid Parental leave
• Long Service leave after 5 years
• A values-based organisation that welcomes applicants from all faiths and background

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.

IND-CHL

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.