Care Partner - Dubbo

Uniting; Dubbo; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Training & Development

Salary Packaging

Wellbeing program

Private Health Insurance

Job summary

Uniting is seeking a Neighbourhood Care Partner – Home & Community Care in Dubbo, NSW. This role involves providing person-centred case management, coordinating services, and supporting older people to live independently with dignity across Dubbo and regional areas.

You will travel to Forbes, Parkes, Cabonne and surrounding areas, building strong relationships with clients and teams while managing budgets and maintaining documentation. A current driver’s license and First Aid are essential.

Qualifications

• Hold a current Australian driver’s licence, own a vehicle and comprehensive car insurance.
• Hold a current First Aid Certificate.
• Experience communicating with clients, families and the wider health care community.
• Experience managing client care budgets and using client management systems.

Responsibilities

• Provide person-centred case management and develop individual care plans.
• Coordinate services to help clients achieve goals and maintain independence.
• Advocate for client choice, dignity and informed decision-making.
• Manage client budgets and ensure services stay within funding.
• Build strong relationships with clients, families, carers and service providers.
• Monitor care plans and client outcomes; adjust support as needed.
• Identify and escalate high-risk situations.
• Maintain accurate client records and documentation.
• Collaborate with Team Leaders and other internal teams.
• Respond to client feedback and complaints appropriately.
• Contribute to quality improvement, risk management and safe work practices.
• Travel between client homes, Uniting sites and community locations as required.

Job description

Neighbourhood Care Partner – Home & Community Care

Location: Dubbo, NSW Travel: Regular travel to Forbes, Parkes, Cabonne, and surrounding areas

Competitive base salary + super +NFP salary packaging benefits

Make a difference in your community

Are you passionate about supporting older people to live independently, safely and connected to their community?

About the role

• Provide person-centred case management and develop individual care plans.
• Coordinate services and support clients to achieve their goals and maintain independence.
• Advocate for client choice, dignity and informed decision-making.
• Manage client budgets and ensure services remain within available funding.
• Build strong relationships with clients, families, carers and service providers.
• Monitor and review care plans, client outcomes and ongoing support needs.
• Identify and elevate complex or high-risk situations.
• Maintain accurate client records and documentation.
• Work collaboratively with Team Leaders, Care Excellence Leads and other internal teams.
• Respond to client feedback and complaints appropriately.
• Contribute to quality improvement, risk management and safe work practices.
• Travel between client homes, Uniting sites and community locations as required.

About you

You will have:

• A strong understanding of the Support at Home program.
• Previous experience communicating with clients, client families and the boarder healthcare community.
• Have managed client care budgets.
• Experience using client management systems.
• Must hold a current Australian driver’s licence, own vehicle, and comprehensive car insurance.
• Hold a current First Aid Certificate.
• A genuine passion for supporting older people and making a positive difference.

Join us

This is a rewarding opportunity to make a real difference in the lives of older people across Dubbo and surrounding regional communities.

If you are passionate about person-centred care, client choice and helping people live well at home, we'd love to hear from you.

What We Offer You

• Training & Development: Hands-on training, development, and mentoring with a leading provider.
• Positive Impact: Join an organisation that positively impacts clients and the community.
• Salary Packaging: Not-for-profit salary packaging up to $18,550 tax-free entitlements.
• Wellbeing programs:including free 24/7 confidential counselling services for you and your family via Telus Health.
• Employee Retail Discounts: Exclusive discounts at major retailers (e.g.: Coles, Ampol, Samsung, NRMA, JB Hi-Fi, Harvey Norman, Avis, Qantas.
• Referral Program: Earn a $250 gift voucher each time you refer a new employee who stays for 2 months.
• Fitness Passport: Access to 865+ gyms, pools, and fitness centres across NSW and ACT for less than a standard gym membership.
• Private Health Insurance: Access to affordable private Health Insurance for yourself or family.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

What to expect

Please know that employment with Uniting will require a National Police Check, and Reference Checks and additional checks as required.