Care Partner

Princes Court Ltd; Mildura; On-site; AUD 55,000 - 75,000; Full time

Job summary

Princes Court Ltd is seeking a qualified Care Partner to join our Support at Home team in delivering high-quality, person-centred home care. You will coordinate care plans, navigate the My Aged Care system with clients, and work in a supportive, team-based environment to promote independence for older people.

The role involves collaborating with interdisciplinary teams, providing pathway planning across Restorative and End-of-Life care, and liaising with participants and their supporters.

Qualifications

• Diploma-level qualification in Community Services, Aged Care, Case Management or equivalent experience.
• Enrolled Nurses with community experience are highly desirable.
• Current Class C Driver's Licence with a reliable vehicle.
• COVID vaccinations x 2 mandatory for PCL.
• A current National Police Check/NDIS Worker Screening or willingness to obtain one.
• Experience in care coordination or case management in aged/health/disability services.
• Understanding of the Support at Home Program, Quality Standards and rights.
• Experience with quality improvements in Aged/Community Care or health environments.
• Excellent IT, computer and database skills including rostering software.
• Strong communication and interpersonal skills including report writing.
• Good time management and problem-solving abilities; prioritising workload.
• Familiarity with My Aged Care portals and digital case management systems.

Responsibilities

• Operate a high quality, financially sustainable home care service.
• Support clients from initial meeting through My Aged Care navigation.
• Develop goals to promote choice, control and independence.
• Collaborate with participants, supporters and interdisciplinary teams.
• Plan and oversee care delivery across Restorative, End-of-Life, AT-HM streams.
• Work with Clinically qualified Care Partners for complex care and local visits.
• Coordinate tailored, responsive and inclusive support.

Skills

Communication skills

Interpersonal skills

Time management

Problem solving

Report writing

IT skills

Customer service

Education

Diploma in Community Services or related

Tools

Rostering software

My Aged Care portal

Database software

Job description

Due to our expanding client-based growth we are seeking a suitable qualified Care Partner to join our Support at Home team.

Are you passionate about helping older people remain safe and independent in their own homes while working in a supportive, team-oriented environment? This could be the perfect role for you.

The primary purpose of the role is to operate a high quality, financially sustainable home care service, while driving growth and opportunity. The role encompasses supporting clients from the initial meeting and guidance through navigating the My Aged Care system, to working with clients to develop goals that promote choice, control and independence. Working within a rights-based, person-centred framework, the Care Partner collaborates with participants, their supporters, and interdisciplinary teams to coordinate tailored, responsive and inclusive support.

They play a key role in planning and overseeing care service delivery across all support streams, including the Restorative Care Pathway, End-of-Life Pathway, and Assistive Technology and Home Modifications (AT-HM), and work closely with clinically qualified Care Partners when a participant’s needs require advanced clinical input or complex care planning and local home visits.

KEY SELECTION CRITERIA

• Diploma-level qualification in Community Services, Aged Care, Case Management, or equivalent experience
• EN’s with community experience highly desirable
• Current Class C Drivers Licence with reliable suitable vehicle to transport clients.
• COVID vaccinations evidence x 2 mandatory for PCL
• A current National Police Check/NDIS Workers Screening or willingness to obtain one.
• Demonstrated experience in care coordination, case management or similar roles in aged care, health, or disability services
• Solid understanding of the Support at Home Program, Quality Standards, and aged care rights
• Understanding of and experience in working with quality improvements systems in an Aged/Community Care or health environment
• Excellent IT, computer, and database skills, including staff rostering software.
• Demonstrated high level communication and interpersonal skills, including report writing.
• Demonstrated high level time management and problem-solving skills and the ability to prioritise workload.
• Familiarity with My Aged Care portals and digital case management systems

Applications close COB 2 October 2026 or until successful appliacant found.