Care Coordinator

Teachers Health Fund; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Subsidised private health insurance

Discounts on products and services

Generous employee wellbeing program

Easily accessible by public transport

Hybrid working model

Job summary

Teachers Health Fund is seeking a Care Coordinator to work with members, healthcare providers, and multidisciplinary teams to support individuals managing chronic conditions or requiring hospital substitute treatment.

Join a compassionate team delivering care coordination and health coaching, with a hybrid work model and a focus on improving health outcomes for members of the education community.

Qualifications

• Tertiary qualification in Nursing, Allied Health or related health discipline.
• Registration with the relevant professional association is required.
• Experience in care coordination or chronic disease management is preferred.

Responsibilities

• Identify and engage eligible members through referrals, enquiries and outreach programs.
• Support the assessment, development and monitoring of personalised care plans.
• Coordinate care with members, healthcare providers and broader care teams.
• Provide health education, guidance and support within your clinical scope of practice.
• Maintain accurate clinical records and contribute to quality care outcomes.
• Participate in clinical audits and continuous improvement initiatives.
• Contribute to a positive, safe and member-focused team culture.

Skills

Communication skills

Interpersonal skills

Organisation & time management

Collaborative work

Computer literacy

Registration with professional body

Care coordination experience

Chronic disease management experience

Health coaching experience

Telehealth delivery experience

Customer service in healthcare

Education

Nursing or Allied Health degree

Tools

MS Office

Job description

As a Care Coordinator, you'll work closely with members, healthcare providers and multidisciplinary care teams to support individuals managing chronic health conditions or requiring hospital substitute treatment. You'll play a key role in coordinating care, providing education and support, and helping members navigate their healthcare journey to achieve better health outcomes.

This is an excellent opportunity for a health professional who enjoys building relationships, delivering member-centred care and making a positive impact through care coordination and health coaching.

What we have to offer

• Subsidised private health insurance
• Discounts on our products and services
• Generous employee wellbeing program
• Easily accessible by public transport
• Hybrid working model (flex your work/life balance)

What will you do

• Identify and engage eligible members through referrals, enquiries and outreach programs.
• Support the assessment, development and monitoring of personalised care plans.
• Coordinate care with members, healthcare providers, service providers and broader care teams.
• Provide health education, guidance and support within your clinical scope of practice.
• Maintain accurate clinical records and contribute to quality care outcomes.
• Participate in clinical audits, professional development and continuous improvement initiatives.
• Contribute to a positive, safe and member-focused team culture.

What are we looking for

• Tertiary qualification in Nursing, Allied Health or a related health discipline.
• Minimum two years' post-qualification clinical experience.
• Strong communication and interpersonal skills with a passion for helping people.
• Excellent organisation and time management skills.
• Ability to work collaboratively with members, clinicians and service providers.
• Sound computer skills, including Microsoft Office applications.
• Current registration with the relevant professional association.
• Experience in care coordination, chronic disease management or health coaching.
• Experience delivering services via telehealth.
• Strong customer service experience within a healthcare environment.

Who are we

Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 500,000 teachers, education staff & their families.

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with ****@teachershealth.com.au