Care Coordinator

Brighter Living Home Support; Gympie Regional; On-site; AUD 60,000 - 85,000; Full time

Job summary

Brighter Living Home Support is seeking a Support at Home Care Coordinator to coordinate personalised support for clients and work with families, support workers and external providers. The role focuses on coordinating services, maintaining records, and ensuring compliance while helping older Australians maintain independence in their own homes.

You will be expected to be caring, well organized, and comfortable using technology, with a proactive approach to problem-solving in a fast-paced

Qualifications

• Experience caring for older people preferred.
• Strong communication with clients and families.
• Ability to use technology and computer systems.

Responsibilities

• Coordinating and monitoring client support services
• Building positive relationships with clients and families
• Communicating with support workers and subcontractors
• Coordinating appointments, services and client requirements
• Liaising with allied health professionals and other service providers
• Completing client documentation and care plans

Skills

Empathy

Communication

Highly organized

Independent worker

Job description

As a Support at Home Care Coordinator, you'll play an important role in coordinating personalised support for our clients and working closely with clients, families, support workers and external providers.

Key responsibilities

Coordinating and monitoring client support services

Building positive and respectful relationships with clients and their families

Communicating with support workers and subcontractors to ensure services are delivered effectively

Coordinating appointments, services and client requirements

Liaising with allied health professionals and other service providers

Monitoring client needs and arranging appropriate supports

Completing client documentation, care plans and administrative requirements

Maintaining accurate records and ensuring compliance with relevant requirements

Responding to client and family enquiries in a timely and professional manner

Supporting clients to achieve their individual goals and maintain independence

About you

Caring, approachable and genuinely enjoys working with older people

Highly organised with excellent attention to detail

Confident communicating with clients, families and a range of professionals

Able to manage competing priorities and work independently

Professional, reliable and proactive

Comfortable using technology and various computer systems

A strong problem solver who can think on their feet

Respectful of individual choices, preferences and independence

Ability to operate in a fast-paced environment

About us

At Brighter Living Home Support, we believe support should be personalised to each individual. We work alongside our clients to help them feel confident, independent and supported to live life their way. We are a local support-at-home coordinating business focused on helping older Australians remain independent, connected and supported in the comfort of their own homes.