Cardiac Investigation Admin Specialist

Queensland Government; Rockhampton Regional; On-site; AUD 96,000 - 97,000; Full time

Benefits offered by this job

Professional development

Flexible work-life balance

Salary sacrificing options

Paid parental leave

Employee Assistance Program

Discounted private health insurance

Fitness Passport

Job summary

Queensland Government's Cardiac Investigations Unit in Central Queensland is seeking a friendly Frontline Support officer. You will manage patient bookings, waiting lists and schedules, ensuring timely appointments and smooth clinic operations.

Excellent customer service, empathy and strong communication are essential in this busy multidisciplinary environment. You'll work closely with clinicians and admin staff, support a welcoming patient experience, and contribute to delivering high-quality

Qualifications

• Strong customer service and communication skills.
• Experience in scheduling, appointments and waiting lists.
• Ability to work in a fast-paced health-care setting.
• Proactive and friendly demeanor with patients and staff.

Responsibilities

• Book patient appointments, manage waiting lists and schedules.
• Coordinate appointment times to maximise clinic efficiency.
• Liaise with patients, clients and staff at all levels.
• Maintain a welcoming, respectful and organised front-line environment.

Skills

Appointment booking

Customer service

Communication skills

Multitasking

Job description

Queensland Government's Cardiac Investigations Unit in Central Queensland is seeking a friendly Frontline Support officer. You will manage patient bookings, waiting lists and schedules, ensuring timely appointments and smooth clinic operations.

Excellent customer service, empathy and strong communication are essential in this busy multidisciplinary environment. You'll work closely with clinicians and admin staff, support a welcoming patient experience, and contribute to delivering high-quality