Caravan Park Manager

Hire Me Holiday Parks; Mudgee; Hybrid; AUD 84,000 - 94,000; Full time

Benefits offered by this job

Flexible working arrangements

Long service leave after 5 years

Part-time job share arrangements

Job summary

Mid-Western Regional Council seeks a Caravan Park Manager in Mudgee to lead day-to-day operations, ensuring quality resident and guest services while managing budgets, contracts, and staff. The role offers flexible arrangements and opportunities for long service leave after 5 years.

Based in the Mudgee region, the position involves oversight of park facilities, compliance with relevant acts, and delivering excellent customer experience for visitors and residents alike.

Qualifications

• Experience in management and maintenance of buildings and grounds (preferably Caravan Park).
• Ability to meet deadlines and manage multiple tasks.
• Knowledge of local government acts and residential land lease regulations.

Responsibilities

• Ensure quality services for residents and guests.
• Conduct weekly site inspections and manage staff performance and rosters.
• Oversee budgets, finances, and contracting in line with council policies.
• Maintain cash handling procedures and revenue management.
• Coordinate billing and ensure compliance with safety regulations.

Skills

Organisational skills

Time management

Written & verbal communication

Negotiation & problem solving

Emergency response

Leadership & staff management

Education

First Aid Certificate

Class C Drivers Licence

Tools

Microsoft Office

Job description

Job Description

Do you have a passion for tourism & accommodation services? Are you customer service driven?

What We Are Looking For

We are seeking a Caravan Park Manager with experience in park management or accommodation services, a great work ethic, positive attitude, excellent leadership and management skills.

About The Role

As the Caravan Park Manager you will oversee the successful operation of a Council owned and operated Caravan Park, ensuring quality services and facilities are provided to park residents and guests.

The position is based in Mudgee with options of flexible working arrangements and eligible for long service leave after 5 years. Part-time job share arrangements will be considered.

The Mudgee Region is blessed with outstanding tourist delights, investment opportunities and lifestyle attractions, all just 3.5 hours from Sydney. Add to this breath taking natural beauty, fine wine, locally grown food produce and a real community with heart and soul; it's a perfect lifestyle envied by others.

Key Accountabilities

• Ensure quality services are provided to residents in line with industry best practice
• Conduct weekly inspections to ensure that the site presents well and that duties are being carried out and meeting management, staff, park resident and visitor expectations
• Coordinate the efficient and effective management of materials, consumables, grounds, building and financial resources in accordance with Council's policies and procedures
• Maintain a strong working relationship with park residents by attending meetings as requested and implementing processes to identify potential issues
• Ensure all contractors are performing their duties as per their service contract entered into or such other arrangements
• Oversee and manage all staff including but not limited to timesheets, performance and rostering
• Collection of outstanding monies and ensuring rates offered to guests are in line with approved rates set by Council
• Take all necessary steps to maximise cabin revenue ensuring out of service rooms are returned to services in a timely manner, room cleans are undertaken in a timely manner and rates are always sold at the highest level
• Ensure cash handling procedures are implemented in line with Council's policies and procedures
• Maintain a strong understanding of the Residential (Land Lease) Communities Act 2013, the Residential Tenancies Act 2010, Local Government Act 1993 and Local Government Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2005 and be able to direct or answer resident or visitor enquiries
• Develop, prepare and manage, in conjunction with management, the administration of the budgets for each new financial year, providing supporting evidence and cost estimates where possible
• Ensure that all issues are well documented, responded to and filed in Council's Record Management System
• Ensure that all management practices comply with lease documentation, or alike, as well as all relevant industry legislation or codes of practice
• Ensure utility meters are read and coordinate billing in a timely manner
• Undertake regular audits and inspections of all facility buildings and grounds to ensure there are no work, health and safety issues, always ensuring the business remains compliant with legislation

To be successful in this role you will have

• Demonstrated capability and experience in the management and maintenance of buildings and grounds (preferably previous Caravan Park Management experience)
• Excellent organisational and time management skills and a demonstrated ability to meet predetermined deadlines and manage multiple tasks
• Comprehensive administrative and Microsoft Office skills
• Ability to respond well to emergency situations
• Demonstrated knowledge and understanding of Residential (Land Lease) Communities Act 2013, Residential Tenancies Act 2010, Local Government Act 1993, Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2005 and industry processes and practices
• Experience in budget preparation and management
• Proficiency in financial management including maintaining accurate figures and payment of accounts
• Current Class C Drivers Licence
• Current First Aid Certificate
• Highly developed written and verbal communication skills
• Excellent negotiation and problem solving skills
• Ability to work non-standard hours

The salary range being offered for the position is $3212 - $3615 dependent on skills, qualifications and experience.

Please note - you must address the selection criteria contained in the online questionnaire for your application to be considered.

Mid-Western Regional Council is an equal opportunity employer that values diversity. Applicants must be eligible to work in Australia to apply for any positions at Council.

Further Information Can Be Obtained From:

Trent Robertson, Business Development Coordinator – Accommodation Services [phone]

Libbie Coe or Kim Stanton, HR Officers [phone]

Renumeration

$83512-$93990 per annum plus superannuation

About Mid-Western Regional Council

The Mid-Western Region is located in the Central Tablelands of NSW, just over 3 hours from Sydney. With it being one of regional NSW's fastest-growing areas (and top Tourism Town two years in a row!), Mudgee provides many reasons to relocate with great lifestyle benefits and the opportunity to escape the hustle and bustle of city life. The regions community is welcoming and friendly, which is why the region has become a popular location for tree changers who have had enough of traffic jams, congestion and long work hours.

As the Mid-Western Region continues to grow and prosper at a steady rate, Council now employees over 450 staff.

Key Accountabilities

• Ensure quality services are provided to residents in line with industry best practice
• Conduct weekly inspections to ensure that the site presents well and that duties are being carried out and meeting management, staff, park resident and visitor expectations
• Coordinate the efficient and effective management of materials, consumables, grounds, building and financial resources in accordance with Council's policies and procedures
• Maintain a strong working relationship with park residents by attending meetings as requested and implementing processes to identify potential issues
• Ensure all contractors are performing their duties as per their service contract entered into or such other arrangements
• Oversee and manage all staff including but not limited to timesheets, performance and rostering
• Collection of outstanding monies and ensuring rates offered to guests are in line with approved rates set by Council
• Take all necessary steps to maximise cabin revenue ensuring out of service rooms are returned to services in a timely manner, room cleans are undertaken in a timely manner and rates are always sold at the highest level
• Ensure cash handling procedures are implemented in line with Council's policies and procedures
• Maintain a strong understanding of the Residential (Land Lease) Communities Act 2013, the Residential Tenancies Act 2010, Local Government Act 1993 and Local Government Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2005 and be able to direct or answer resident or visitor enquiries
• Develop, prepare and manage, in conjunction with management, the administration of the budgets for each new financial year, providing supporting evidence and cost estimates where possible
• Ensure that all issues are well documented, responded to and filed in Council's Record Management System
• Ensure that all management practices comply with lease documentation, or alike, as well as all relevant industry legislation or codes of practice
• Ensure utility meters are read and coordinate billing in a timely manner
• Undertake regular audits and inspections of all facility buildings and grounds to ensure there are no work, health and safety issues, always ensuring the business remains compliant with legislation

To be successful in this role you will have

• Demonstrated capability and experience in the management and maintenance of buildings and grounds (preferably previous Caravan Park Management experience)
• Excellent organisational and time management skills and a demonstrated ability to meet predetermined deadlines and manage multiple tasks
• Comprehensive administrative and Microsoft Office skills
• Ability to respond well to emergency situations
• Demonstrated knowledge and understanding of Residential (Land Lease) Communities Act 2013, Residential Tenancies Act 2010, Local Government Act 1993, Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2005 and industry processes and practices
• Experience in budget preparation and management
• Proficiency in financial management including maintaining accurate figures and payment of accounts
• Current Class C Drivers Licence
• Current First Aid Certificate
• Highly developed written and verbal communication skills
• Excellent negotiation and problem solving skills
• Ability to work non-standard hours

The salary range being offered for the position is $3212 - $3615 dependent on skills, qualifications and experience.

Please note - you must address the selection criteria contained in the online questionnaire for your application to be considered.

Mid-Western Regional Council is an equal opportunity employer that values diversity. Applicants must be eligible to work in Australia to apply for any positions at Council.

Further Information Can Be Obtained From:

Trent Robertson, Business Development Coordinator – Accommodation Services [phone]

Libbie Coe or Kim Stanton, HR Officers [phone]

$83512-$93990 per annum plus superannuation

The Mid-Western Region is located in the Central Tablelands of NSW, just over 3 hours from Sydney. With it being one of regional NSW's fastest-growing areas (and top Tourism Town two years in a row!), Mudgee provides many reasons to relocate with great lifestyle benefits and the opportunity to escape the hustle and bustle of city life. The regions community is welcoming and friendly, which is why the region has become a popular location for tree changers who have had enough of traffic jams, congestion and long work hours.

As the Mid-Western Region continues to grow and prosper at a steady rate, Council now employees over 450 staff.