Caravan Park Housekeeper - Torquay

Great Ocean Road Coast and Parks Authority; Warrnambool; On-site; AUD 32,000 - 45,000; Part time

Job summary

The Great Ocean Road Coast and Parks Authority in Warrnambool VIC is seeking a casual/temporary Caravan Park Housekeeper to perform day-to-day cleaning and maintenance of public and caravan park facilities, cabins and amenities. You will ensure spaces are clean, tidy and ready for guest use, with demonstrated experience in housekeeping or cleaning duties.

Responsibilities include cleaning cabins and blocks, assisting guests with information and requests, escalating issues to Park Managers, and

Qualifications

• Cleaning experience in health, hospitality or aged care environments.
• Experience with safe manual handling and chemicals preferred.
• Ability to communicate with people from diverse backgrounds.
• Demonstrated ability to work as part of a team.

Responsibilities

• Perform cleaning duties across cabins, amenities and facilities on caravan park sites.
• Provide face-to-face customer information and handle inquiries and complaints.
• Report issues to Park Managers promptly for efficient action.
• Handle stock and linen, including rotation and lifting.

Skills

Practical cleaning skills

Communication skills

Teamwork

Problem-solving

Time management

Job description

Great Ocean Road Coast and Parks Authority – Warrnambool VIC

Casual/Temporary

2d ago , from Great Ocean Road Coast and Parks Authority

The Great Ocean Road Coast and Parks Authority is responsible for protecting and managing one of Australia’s most iconic coastal landscapes. We care for parks, reserves and marine environments along the Great Ocean Road, including internationally recognised visitor sites. Working closely with Traditional Owners, communities and stakeholders, we protect environmental, cultural and heritage values while supporting sustainable visitation and long‑term conservation.

Purpose of the position

The Caravan Park Housekeeper is responsible for day-to-day cleaning and maintaining of the public and caravan park amenities, cabins and other facilities as directed, ensuring they are in a clean, tidy and in a usable condition.

We are seeking candidates with direct experience in housekeeping or cleaning duties.

Key responsibilities

• Performing a range of cleaning duties such as sweeping, mopping, dusting, vacuuming, scrubbing, laundering, making beds, washing dishes, emptying bins, handling rubbish and other general duties in the act of cleaning cabins, communal ablution blocks, kitchens, office buildings and other general buildings and structures on caravan park sites
• Face to face customer liaison at the Parks including the provision of information, dealing with customer complaints, receiving maintenance requests and other customer interactions as may be required
• Advising management of customer issues as soon as able and in the format directed by the Park Managers to ensure an efficient and timely transfer of information
• Handling of stock including rotation of stock, lifting of boxes, linen and other items.

Please note - unfortunately, no staff accommodation is provided or available.

We're looking for people who are reliable, adaptable and enjoy providing great customer experiences.

What we're looking for?

• Practical cleaning skills developed in a health, hospitality or aged care environment involving a range of cleaning duties (Required).
• Experience in safe manual handling techniques and use of chemicals (preferred).
• Ability to communicate with people across a broad range of backgrounds
• Demonstrated ability to work as part of a team
• A proactive approach to problem-solving
• Good time management and organisational skills

Why Join Us?

The Great Ocean Road Coast and Parks Authority is responsible for the protection and management of one of Australia's most iconic coastal environments. Every dollar generated through our accommodation services is reinvested into the coast and parks we manage.

When you join us, you'll enjoy:

• Working in a spectacular coastal location on the Great Ocean Road.
• A varied role with opportunities to develop customer service and practical skills.
• Being part of a supportive and collaborative team.
• The chance to contribute to memorable visitor experiences and the care of Victoria's coastal parks.
• Flexible casual employment within a respected public land management organisation.

Note - As strong applications are received, shortlisting and interviews will take place before the submission deadline.

Everyone is welcome at the Authority.

Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all.

We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We acknowledge the Traditional Owners of the lands on which we work and live and all First Nations peoples, and we pay our respects to their Elders past and present.