Canberra Operations Lead — Data-Driven & Growth

Lime; Canberra; On-site; AUD 65,000 - 90,000; Full time

Job summary

Lime Canberra is seeking an Operations Associate to enhance our fleet, coordinate warehouse and field teams, and be the local voice on rider needs.

This warehouse-based, onsite role includes quarterly travel to Hobart to support the new market, and responsibilities from vehicle intake to ride completion.

You will hire and coach staff, drive process improvements, monitor KPIs, and partner with Engineering, Product and Government relations to grow the Canberra region.

Qualifications

• 1–3 years of professional work experience in operations.
• Experience leading teams or groups preferred.
• Canberra region familiarity and ability to anticipate local needs.
• Data-driven with cost-conscious decisions and strong communication.

Responsibilities

• Hire, train, and coach Mechanics and Fleet Support for deploying/retrieving EVs.
• Build a safe, compliant warehouse to supply operational fleet for Canberra.
• Define processes and best practices to drive operational excellence.
• Partner cross‑functionally on projects identifying expansion opportunities.
• Define and monitor KPIs measuring profitability, revenue, and ops performance.
• Provide complaint management and incident investigation support.
• Collaborate with Government Relations on legal/regulatory/safety issues.
• Maintain positive relations with customers, regulators, employees, Lime leadership.

Skills

Canberra region experience

Team leadership

Fluent English

Data-driven

Tools

Excel

Google Sheets

Tableau

SQL

Job description

Lime Canberra is seeking an Operations Associate to enhance our fleet, coordinate warehouse and field teams, and be the local voice on rider needs.

This warehouse-based, onsite role includes quarterly travel to Hobart to support the new market, and responsibilities from vehicle intake to ride completion.

You will hire and coach staff, drive process improvements, monitor KPIs, and partner with Engineering, Product and Government relations to grow the Canberra region.