Campus Café Barista — Term-Time Hospitality Pro

Hillcrest Christian College; Singleton Council; Remote; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Fully remote

Travel perks

Professional development

Team support

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from initial trip idea to safe return home. You’ll handle bookings, answer inquiries, and provide expert destination insights with a calm, professional service mindset.

This role offers fully remote flexibility, access to travel perks, and ongoing training. You’ll thrive in a client‑focused environment, delivering seamless, stress‑free experiences and memorable journeys.

Qualifications

• Excellent written and verbal communication.
• Experience in customer service.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates, modifications, cancellations.
• Provide destination insights and travel documents.
• Follow up to confirm trip details and collect post-travel feedback.
• Resolve concerns with empathy and efficiency.

Skills

Communication skills

Customer service experience

Job description

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service