Calm Store Leader - Assistant Manager, Guest Experience

Assembly Label; Manly; On-site; AUD 65,000 - 75,000; Full time

Job summary

Assembly Label in Manly is seeking an Assistant Business Manager to join our boutique. You’ll partner with the Boutique Manager to shape the daily rhythm, lead with calm intention, coach your team to deliver an exceptional guest experience, and ensure every detail reflects the Assembly Label brand.

This is a full-time role requiring flexible availability across weekdays, weekends and key retail trade periods.

Qualifications

• You are thoughtful, curious and grounded in your approach to leadership.
• You have a natural ability to connect with people and to bring calm, structure and energy to your team and boutique.
• You are aligned with the Assembly Label brand and guest experience standards.

Responsibilities

• Supporting the Retail Business Manager in leading daily operations and team development
• Coaching and inspiring the team to deliver a calm, intentional guest experience
• Driving commercial outcomes through purposeful floor leadership
• Maintaining operational excellence and brand-aligned presentation
• Building authentic relationships with guests and the local community
• Championing product knowledge and brand storytelling
• Creating a team culture defined by connection, curiosity and care

Skills

Leadership

Customer focus

Brand storytelling

Job description

Assembly Label in Manly is seeking an Assistant Business Manager to join our boutique. You’ll partner with the Boutique Manager to shape the daily rhythm, lead with calm intention, coach your team to deliver an exceptional guest experience, and ensure every detail reflects the Assembly Label brand.

This is a full-time role requiring flexible availability across weekdays, weekends and key retail trade periods.