Cafe Team Leader - Fast-Paced Service & Growth

WHSmith; Adelaide; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Employee wellbeing support (EAP)

Job summary

WHSmith Australia is hiring a Cafe Supervisor (Team Leader) for Lyell Mcewin Hospital in South Australia. You will oversee daily cafe operations, lead a team, and ensure exceptional customer service while managing food safety and barista tasks.

The role requires a minimum of 1 year as a team leader, strong hospitality/retail experience, and the ability to work at least 5 days across 10:00–21:00. We value reliability, energy, and a passion for coffee and community.

Qualifications

• 1 year minimum as a team leader in retail/hospitality.
• Experience in fast-paced retail with focus on service quality.
• Knowledge of till reconciliation and cash handling beneficial.
• Food handling/safety knowledge a plus; barista skills preferred.

Responsibilities

• Oversee daily operations in the Lyell Mcewin Hospital cafe.
• Supervise front and back of house activities.
• Lead a team to deliver fast, courteous service; model excellence.
• Involve in merchandising and stock rotation; assist with ordering.
• Banking and cash handling; report to the Cafe Manager.
• Train team members in cafe processes and procedures.
• Ensure food safety standards are maintained.

Skills

Team leadership

Retail operations

Customer service

Cash handling

Stock control

Time management

Barista skills

Food safety

Career growth

Coffee enthusiasm

Job description

WHSmith Australia is hiring a Cafe Supervisor (Team Leader) for Lyell Mcewin Hospital in South Australia. You will oversee daily cafe operations, lead a team, and ensure exceptional customer service while managing food safety and barista tasks.

The role requires a minimum of 1 year as a team leader, strong hospitality/retail experience, and the ability to work at least 5 days across 10:00–21:00. We value reliability, energy, and a passion for coffee and community.