Cafe Manager: Lead Wood-Fired Bagels & Specialty Coffee

Mile End Bagels; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Mile End Bagels is seeking a Cafe Manager to lead operations across our Melbourne venues, ensuring exceptional customer experiences and driving team growth.

You will supervise on-floor service, train staff, manage rosters and labour costs, and uphold standards across all shifts while overseeing stock, safety, and presentation to deliver fast, friendly service.

Weekend work is expected as part of serving peak times, with opportunities to contribute to our ongoing growth across four Melbourne cafes.

Qualifications

• Hospitality leadership experience in a busy cafe.
• Weekend availability is required (at least one day, possibly both).

Responsibilities

• The customer experience, and the standard of every product served, across every shift.
• Hiring, onboarding and training your team to the standard your cafe needs.
• Developing the people who are ready for more, so you've got supervisors who can run shifts without you.
• Your roster, your labour cost, and how the cafe is tracking against its sales forecast.
• Stock, ordering, par levels and waste.
• The presentation, cleanliness and safety of the site from open through to close.
• Rostering and managing your team correctly under the Fast Food Industry Award.

Job description

Mile End Bagels is seeking a Cafe Manager to lead operations across our Melbourne venues, ensuring exceptional customer experiences and driving team growth.

You will supervise on-floor service, train staff, manage rosters and labour costs, and uphold standards across all shifts while overseeing stock, safety, and presentation to deliver fast, friendly service.

Weekend work is expected as part of serving peak times, with opportunities to contribute to our ongoing growth across four Melbourne cafes.