Cafe Manager

HAPPY ALLEY ROCKDALE PTY LTD; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Free drinks

Free food

Employee discount

Job summary

Happy Alley Rockdale Pty Ltd in Rockdale (NSW) seeks an experienced Café Manager to lead our busy cafe and bakery, delivering a friendly guest experience and supervising floor staff and baristas.

The ideal candidate has at least two years in a similar role, strong barista skills, excellent communication, and the ability to stay calm under pressure during weekend shifts, with a positive, service-focused attitude.

Qualifications

• Minimum 2 years of experience in a similar role.
• Watched for weekend availability and customer focus.
• Fluent English is required and Australian work authorization.

Responsibilities

• Lead Rockdale café team and deliver a welcoming guest experience.
• Oversee floor service and cleaning and maintain efficiency during busy periods.
• Take orders accurately, manage POS, and handle customer requests professionally.

Skills

Team Leadership

Customer Service

Barista Skills

Communication

Punctuality

Work Ethic

Under Pressure

Weekend Availability

Experience 2+ yrs

Tools

POS Systems

Job description

Job Type: Permanent position | Full time position

Job Description

Full job description About the Role: Happy Alley is a growing café and bakery known for its cookies, coffee, and fresh sandwiches.

We are currently seeking a reliable and experienced Cafe Manager to lead our Rockdale team. The ideal candidate will be passionate about hospitality with strong interpersonal skills who can deliver a welcoming, positive, and professional guest experience. What

We Are Looking For:

• Team Leadership: Be able to influence and motivate a team of customer service attendants.
• Exceptional Customer Service: Proven ability to deliver a warm, positive guest experience and build quick rapport with regular customers.
• Strong Barista Skills: Experience in preparing a variety of hot and iced drinks.
• Proactive & Reliable Attitude: A team player who takes pride in punctuality and seamlessly assists across floor service and cleaning.
• Fast-Paced Efficiency: Ability to maintain composure, speed, and accuracy during busy periods.
• Strong Communication: Excellent verbal skills to take orders accurately, handle point-of-sale systems, and manage customer requests professionally.
• Minimum 2 year of experience in a similar role
• Ability to maintain composure and efficiency under pressure while engaging warmly with our customers
• Weekend availability is essential
• Strong work ethic and a positive attitude
• Strong communication skills

Why Join Us:

• Supportive team environment
• Opportunities for growth and development
• Fast-paced and friendly workplace
• Work day shifts

Pay: $80,000.00 per year Benefits: Employee discount

• Free drinks
• Free food
• Physical Setting:

Café Work Days: Every weekend

• Weekend availability
• Experience: Barista: 1 year (Required)

• Language: English fluent (Required)
• Work Authorisation:
• Australia (Required)
• Work Location: In person