Café Assistant

Iss Global; Sydney; On-site; AUD 52,000 - 68,000; Full time

Job summary

ISS operates a corporate cafe at Moorebank, NSW, seeking a Food & Beverage Assistant. You will assist with breakfast and lunch service, food preparation, barista duties and POS operations to deliver friendly, professional service to staff and visitors.

Ideal candidates will have cafe experience, a customer-focused attitude and the ability to work in both front-of-house and kitchen support roles within a bustling environment.

Qualifications

• Excellent customer service and relationship-building skills.
• Experience in a cafe, restaurant or food preparation environment.
• Barista experience or willingness to learn.
• Ability to work independently and as part of a team.
• Immaculate personal presentation and strong communication skills.
• Experience operating POS systems.
• Hospitality qualification or competency training (desirable).
• Previous experience in a corporate cafe environment (desirable).

Responsibilities

• Customer service — Provide friendly, professional service and build rapport with clients and visitors.
• Food preparation — Prepare fresh rolls, fruit salad, muesli, sandwiches and other items as directed.
• Breakfast & lunch service — Serve meals, operate POS/EFTPOS, manage coffee orders and support smooth service delivery.
• Barista duties — Operate, clean and maintain commercial coffee machines, restock supplies and monitor milk usage.
• Café presentation — Clean Bain-Marie, coffee machine, service stations, tables and equipment; maintain displays.
• Kitchen support — Dishwashing, equipment cleaning, stock rotation and food prep using commercial kitchen equipment.
• Safety & compliance — Follow ISS safety procedures, report hazards and attend toolbox talks.
• Stock & equipment — Restock fridges, record temperatures, monitor consumables and stocktakes.
• General duties — Complete tasks with minimal disruption and support continuous improvement initiatives.

Skills

Customer service

Cafe experience

Barista

Team player

Presentation

POS experience

Hospitality training

Corporate cafe experience

Education

Hospitality qualification

Tools

POS systems

Job description

Our team is growing, and we’re looking for a Food & Beverage Assistant to support daily café operations at Moorebank location. Working closely with our Food & Beverage Manager, you’ll help deliver high-quality food preparation, barista service and customer experience within a busy corporate café environment.

You’ll assist with breakfast and lunch service, prepare fresh food items, operate the POS system, maintain café presentation, and ensure all customers — staff, visitors and clients — receive friendly, professional service.

This role suits someone energetic, organised and confident working across both front-of-house and kitchen support, with a strong commitment to safety, cleanliness and customer care.

Key Responsibilities

• Customer service — Provide friendly, professional service and build positive rapport with clients and visitors.

• Food preparation — Prepare fresh rolls, fruit salad, muesli, sandwiches and other items as directed.

• Breakfast & lunch service — Serve meals, operate POS/EFTPOS, manage coffee orders and support smooth service delivery.

• Barista duties — Operate, clean and maintain commercial coffee machines, restock supplies and monitor daily milk usage.

• Café presentation — Clean Bain-Marie, coffee machine, service stations, tables and equipment; maintain appealing point-of-sale displays.

• Kitchen support — Assist with dishwashing, equipment cleaning, stock rotation and food preparation using commercial kitchen equipment.

• Safety & compliance — Follow ISS safety procedures, report hazards, attend toolbox talks and adhere to food handling requirements.

• Stock & equipment — Restock fridges, record fridge temperatures twice daily, monitor consumables and support stocktakes.

• General duties — Complete assigned tasks with minimal disruption and support continuous improvement initiatives.

What We’re Looking For

• Excellent customer service and relationship‑building skills

• Experience in a café, restaurant or food preparation environment

• Barista experience or willingness to learn

• Ability to work independently and as part of a team

• Immaculate personal presentation and strong communication skills

• Experience operating POS systems

• Hospitality qualification or competency training (desirable)

• Previous experience in a corporate café environment (desirable)

Why ISS?

At ISS, we’re a global organisation powered by people. You’ll join a supportive, purpose‑driven team committed to delivering great service, memorable customer experiences and high‑quality food and beverage operations.

If you’re someone who is friendly, reliable and passionate about great service, we’d love to hear from you.

Diversity & Inclusion

ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully. We encourage applications from:

• Aboriginal and Torres Strait Islander peoples

• Veterans

• People with disability

• People from culturally and linguistically diverse backgrounds

• Members of the LGBTIQA+ community

We are an ethical employer, recognised for fair pay, safe workplaces and strong values.