Cafe All Rounder

Lagardere AWPL Travel Retail; Mackay Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Airport Parking

Staff Discounts

Career Development

Parental Leave

Employee Referral Bonus

Wellbeing Leave

Job summary

LagardèreAWPL Travel Retail is seeking a Casual Retail Assistant for Mackay Airport to deliver outstanding customer service and help shoppers find the perfect products. You’ll join a dynamic team in a busy travel hub, with training to stay ahead of trends and keep the store looking vibrant.

Working in an airport environment offers variety and energy. We value friendly, well-presented staff who can adapt to early mornings, nights, weekends and holidays, with the chance to develop within our

Qualifications

• Passion for customer service & sales.
• Confident communicator with a positive attitude.
• Well-groomed and professionally presented.
• Retail experience is welcome but not essential – training provided.

Responsibilities

• Deliver outstanding customer service and expert product recommendations.
• Stay ahead of trends with ongoing training.
• Keep the store vibrant and well-stocked.
• Process transactions smoothly and efficiently.
• Assist customers with queries in a friendly, professional manner.

Skills

Passion for customer service & sales

Confident communicator

Well-groomed

Retail experience

Flexible availability

Job description

Grow your career and thrive in the secure intoxicating buzz of a living and breathing airport environment!

news@MKY will introduce you to a new shopping experience where products lay ready to surprise and delight. In tandem with a wide range of curated news/magazines, books, gifts, and travel essentials, news@MKY will place a spotlight on brands that celebrate Mackay, Queensland and its surrounds

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

We’re looking for Casual Retail Assistants to join our team at Mackay Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

What You'll Do:

• Deliver outstanding customer service & expert product recommendations


• Stay ahead of trends with ongoing professional training


• Keep the store looking vibrant & well-stocked


• Process transactions smoothly & efficiently


• Assist customers with queries in a friendly, professional manner

What We're Looking For:

• Passion for customer service & sales


• Confident communicator with a positive attitude


• Well-groomed & professionally presented


• Retail experience? Great! But not essential—we’ll train you!


• Flexible availability (early mornings, nights, weekends & holidays)


• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees


• Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages


• Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network


• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements


• Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus


• Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it


• Work in a Dynamic Airport Environment – Where no two days are the same!

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.