Cafe All Rounder

WH Smith; Gold Coast City; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Employee discounts via Beny app

Wellbeing support (EAP)

Opportunities for progression

Job summary

WHSmith Australia is looking for an enthusiastic all-rounder to join our Gold Coast team on a casual basis. You will work across our cafe and retail sections, delivering friendly service and keeping areas clean and well-presented.

Experience in cafe or tech retail is welcome; flexibility to work across shifts, including weekends, is essential. Join a diverse team with staff discounts and opportunities for progression.

Qualifications

• Experience in retail or cafe environments.
• Customer-focused and friendly.
• Strong communication and teamwork skills.

Responsibilities

• Preparing and serving food and beverages to café standards.
• Operating the POS system and handling transactions accurately.
• Restocking supplies and maintaining front-of-house presentation.
• Maintaining cleanliness and hygiene across all areas.
• Handling cash and card payments.

Skills

Retail experience

Cafe experience

Customer service

Communication

Tools

POS system

Job description

We’re on the lookout for an enthusiastic and energetic all rounder to join our team in the Gold Coast on a Casual basis!

If you have got either retail or cafe experience, we'd love to hear from you! We want you, our customers, and our colleagues to be proud to share their journey with us.

What working in our Cafe is all about:

• Preparing and serving food and beverages to café standards and in line with food safety guidelines.
• Operating the POS system and handling transactions accurately.
• Restocking supplies and ensuring the front-of-house is always well presented.
• Maintaining cleanliness and hygiene across all areas of the café.
• Handling both cash and card payments efficiently.

What working in our Retail store is all about:

• Providing outstanding customer service with a friendly and helpful attitude.
• Processing purchases accurately and efficiently using the POS system.
• Replenishing stock, merchandise displays, and ensuring the store is clean and well presented.
• Assisting customers with product enquiries and offering recommendations.
• Experience in tech retail would be advantageous.

What our Stores would love to see:

• Strong retail experience for our Tech store
• A passion for customers having an exceptional experience in store
• A current Food Safety Certificate and RSA is desirable for our Cafe site
• Experience in food handling would be ideal for our Cafe site
• Motivated to achieve fantastic results and standards
• Adaptable to meet company requirements and goals
• The flexibility to worka variety of shifts across the week and weekend including early starts and evening working
• Ability to work autonomously and as part of a team
• Ability to work in a fast paced environment
• Excellent communication and interpersonal skills

How we reward our teams:

• Fun, inclusive, and supportive team culture.
• Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP).
• Constant opportunities for progression and development - potential to grow within the company!
• Generous employee discounts across a range of our products and retail partners through our Beny app.
• Be part of a local cafe that values quality and community.

About Food by WHSmith Australia

Our Food by WHSmith cafes are located in some of Australia’s largest hospitals, offering a fast-paced and vibrant work environment for team members who thrive in a collaborative setting. We are driven by our core values: Value our People, Drive for Results, Customer Focus & Accountability.

We believe in making a positive impact not only within our teams but also in our local communities by delivering exceptional service in hospitality. We’re looking for team players who are eager to contribute to a positive and supportive workplace, so if these values align with yours and you share our passion for delivering exceptional customer service, we would love to hear from you!

Our Commitment to Diversity and Inclusion

WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.