Cabin Crew Allocations Analyst

Qantas Group; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

Qantas Group is seeking a Cabin Crew Allocations Analyst to support long-term planning of crew activities and ensure compliance with industrial and regulatory requirements. The role involves pre-allocation, maintenance of training, leave, and crew movements, plus processing high volumes of allocation requests.

You will work with Workforce Planning, Cabin Crew and other internal teams to optimise roster outcomes under tight deadlines and through robust reporting and analysis.

Qualifications

• Experience in workforce planning, rostering, scheduling, resource allocation or similar operational planning.
• Strong analytical and data interpretation skills; able to identify issues and support planning decisions.
• Experience interpreting Awards and Enterprise Agreements and related policies.

Responsibilities

• Support long-term planning of Cabin Crew activities and ensure regulatory and operational compliance.
• Manage pre-allocation and ongoing maintenance of training, ground duties, leave and crew movements.
• Process high volumes of allocation requests and adjust allocations as priorities change.
• Run and interpret reports to inform workforce planning decisions.
• Collaborate with Workforce Planning, Cabin Crew and other stakeholders to optimise crew utilisation.

Skills

Workforce planning

Rostering

Scheduling

Data interpretation

Excel

Stakeholder management

Communication

ARMS rostering

Tools

ARMS rostering system

Job description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Exciting opportunity to support our Cabin Crew Allocations team
• Fixed-term opportunities based at our Mascot Campus
• ASU Level 8 role under EBA 13

As a Cabin Crew Allocations Analyst, you will support the long-term planning of Cabin Crew activities, helping ensure industrial, regulatory and operational requirements are met.

You will manage the pre-allocation and ongoing maintenance of training, ground duties, leave, crew movements and other roster-related activities before rosters are released for bidding and publication. This includes processing a high volume of allocation requests, running and interpreting reports, identifying training requirements, and adjusting allocations when operational priorities change.

Working within strict deadlines, you will apply relevant Enterprise Agreement, policy and compliance requirements to make informed workforce planning decisions.

You will collaborate closely with Workforce Planning, Cabin Crew, operational leaders, Remuneration and Benefits, and other internal stakeholders to support accurate planning and effective crew utilisation.

You’ll have:

• Experience in workforce planning, rostering, scheduling, resource allocation or a similar operational planning environment is highly desirable
• Strong analytical skills and the ability to interpret data, identify issues and support planning decisions
• Experience with Microsoft Excel skills, including experience working with spreadsheets, formulas, filters and large datasets
• Demonstrated ability to manage high-volume work accurately within short and competing deadlines
• Strong attention to detail and experience working within policies, compliance requirements or audited processes
• Experience interpreting Awards, Enterprise Agreements, policies or other complex operational requirements
• Strong organisational and time-management skills
• Sound judgement and decision-making skills in time-critical situations
• Strong written and verbal communication skills
• Demonstrated ability to build effective stakeholder relationships
• The ability to work independently while collaborating with colleagues across different portfolios
• A flexible and adaptable approach when operational priorities change
• Experience using ARMS or another rostering or workforce management system is desirable but not essential
• Experience in aviation, transport, logistics or another operational environment would be advantageous

Why the Qantas Group?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave.

We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.

You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.