Business Support Officer

Randstad; City of Frankston; Hybrid; AUD 75,000 - 83,000; Full time

Job summary

Randstad is partnering with a Local Government organisation near Frankston seeking a proactive and detail-oriented Business Support Officer to join the Contracts & Procurement team.

You will deliver high-quality administrative assistance, ensure data integrity across operational systems, and help streamline procurement processes while collaborating with internal teams, suppliers, and project managers.

Qualifications

• Experience in an administrative or support role, preferably in local government or a structured corporate environment.
• Strong Microsoft 365 proficiency (Word, Excel, SharePoint, Teams) and data handling skills.
• Experience with TechnologyOne, Power BI, or ReadyTech/Open Windows is advantageous.

Responsibilities

• Provide day-to-day administrative support to Contracts & Procurement team and handle inquiries via phone and email.
• Review tender submissions and manage document templates in SharePoint.
• Ensure data integrity across TechnologyOne, Power BI, and contract systems for reporting.
• Assist with purchase requisitions and generate spend reports.

Skills

Attention to detail

Data entry

Effective communication

Tools

Microsoft 365

Power BI

TechnologyOne

ReadyTech/Open Windows

Job description

Job Title: Business Support Officer - Contracts & Procurement
Location: Frankston, VIC (Hybrid - 2 days in office)
Pay Rate: 39.13 + super
Hours: Full-Time hours
About the Role
Randstad is partnering with a Local Government organisation near Frankston seeking a proactive and detail-oriented Business Support Officer to join their Contracts & Procurement team. In this integral support role, you will deliver high-quality administrative assistance, ensure data integrity across our operational systems, and help streamline procurement processes. You will work closely with internal teams, suppliers, and project managers to maintain accurate records, support tendering activities, and generate essential reporting insights.

Key Responsibilities

• Administrative & Procurement Support: Provide day-to-day administrative assistance to the Contracts & Procurement team, handle internal and external enquiries via phone and email, manage office stationery requests, and facilitate the return of Bank Guarantees.
• Tender & Contract Management: Review and cross-check tenderer submissions against e-tendering portals and Contract Management Systems (ReadyTech / Open Windows). Prepare accurate Excel datasets for mail merges and manage document templates in SharePoint.
• Data Integrity & Reporting: Perform routine data clean-ups, track records, and cross-check information across TechnologyOne, Power BI, and Contract Management Systems to ensure accurate data for organizational reporting.
• Financial Processes: Assist Council officers with TechnologyOne queries, raise purchase requisitions, and generate spend reports.

Key Requirements

• Experience: Demonstrated experience in an administrative or support role, preferably within local government or a structured corporate environment.
• Technical Proficiency: Advanced skills in Microsoft 365 (Word, Excel, SharePoint, Teams). Experience with TechnologyOne, Power BI, or ReadyTech/Open Windows is highly regarded.
• Attributes: High attention to detail, fast and accurate data entry skills, and the ability to manage competing priorities effectively.
• Mandatory Credentials: Current Victorian Driver Licence, Willing to go through Police Check, and Working with Children Check.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.