Business Services Manager, Queensland Corrective Services

Queensland Government; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Queensland Government in Brisbane is seeking a Business Services Manager for Queensland Corrective Services. The role focuses on financial and budget governance, client liaison, and team leadership in a complex service delivery environment.

You will develop frameworks, forecast performance, and provide high-quality financial reporting to support strategic decisions within a government context.

Qualifications

• There are no mandatory qualifications for this position; formal qualifications in business and/or accounting would be highly regarded.

Responsibilities

• Liaise with internal and external clients at all levels on financial matters affecting budget development and reporting.
• Negotiate priorities, influence senior managers and drive process changes.
• Lead projects and work within a team across services.
• Oversee provision of technical systems to support service delivery.
• Develop robust financial frameworks and forecasting models.
• Provide authoritative financial and performance reporting to management.

Skills

Communication

Interpersonal skills

Financial management

Data analytics

Team leadership

Policy interpretation

Education

Business and/or accounting qualification

Tools

Advanced Excel

Financial modelling tools

Job description

• Communication and interpersonal skills that reflect the QCS values for liaising with internal and external clients at all levels on financial matters affecting budget development and reporting, for negotiating priorities, for influencing senior managers and process changes, as well as for leading projects and working within a team.
• Demonstrated expertise, knowledge and skills in financial and human resource management, the application of legislative obligations, policies and procedures and the capacity to interpret such policies and provide authoritative advice to management
• Event and function management with the ability to develop robust frameworks that deliver high quality services across a catering, accommodation, training and function centre management and support services
• Demonstrated knowledge of complex financial modelling including budget management, financial analysis and forecasting and delivering on performance indicators
• Experience in overseeing the provision of technical systems that support seamless delivery of services
• Understanding of and ability to manage financial pressures and constraints that impact service delivery and analytical skills for investigating and resolving business problems and for improving work practices and processes
• High level skills in data analytics to provide a broad range of reporting including financial, human resources and quality data to support strategic decision making
• Highly developed skills in resource management, including experience in assessing, building and developing the capability of staff through performance management, coaching and mentoring
• Experience in leading a team with a broad portfolio of responsibilities across a business operation
• Experience in the provision of technology led solutions in service delivery environment

Other requirements

• There are no mandatory qualifications for this position however formal qualifications in business and/or accounting (or a related discipline) would be highly regarded.

Applications to remain current for 12 months.

Business Services Manager, Queensland Corrective Services Brisbane - West, Australia